Dishonest, unprofessional, and rude
Richard is dishonet and unprofessional. He attempted have me materially misrepresent facts to obtain individual coverage, and when I balked he told me I was wasting his time and hung up on me.
By Kim
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
35 reviews
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Custom Health Plans, Inc (customhealthplans.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
35 approved reviews, newest moderated first
Richard is dishonet and unprofessional. He attempted have me materially misrepresent facts to obtain individual coverage, and when I balked he told me I was wasting his time and hung up on me.
By Kim
Awesome Company. I highly recommend
By JUDIE
Response from Custom Health Plans, Inc· May 5, 2019
Hi Judy, I'm glad you were pleased with our services. It was a pleasure working with you.
Bad service, wrong plan. Big mistake
By Yasaman
Response from Custom Health Plans, Inc· May 4, 2019
Hi Yasaman, I am very sorry you had this experience with me and Custom Health Plans. It is my Mission and Goal to provide the best service and expertise to help all our clients Navigate the Health Insurance landscape. I do Know that you cannot please everyone every time but we sure try. Unfortunately in your case we did not try hard enough. Please accept my sincerest apologies and if there is ever a time in the future you find yourself needing help, Please give us( me) another chance.