CustomfamReviews of customfam.com

Response from Customfam· Oct 3, 2024

Hi! Thank you so much for your wonderful review! We’re thrilled to hear that the picture frame turned out beautifully and exceeded your expectations. It means a lot to us that you chose our product to honor your beloved dog. If you have any more special memories to create or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Wishing you all the best, CustomFam

Response from Customfam· Sep 25, 2024

Hii!!! Thank you so much for your wonderful review! We’re delighted to hear that you loved the quality, color, and size of your custom wood sign. It's also great to know that our fast shipping met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future! Best regards, Customer Service Team

Response from Customfam· Sep 25, 2024

Hi! Thank you for sharing your experience and for your kind words about the product! We’re thrilled to hear that it looks great in your home. However, we’re sorry to hear about the issue with the frame and packaging. Your feedback is valuable, and we’ll be sure to look into improving our packaging to prevent similar problems in the future. We truly appreciate your understanding and love for the product despite the inconvenience. If you need further assistance, don’t hesitate to reach out to us at [email protected]. Best regards, Customer Service Team

Response from Customfam· Sep 25, 2024

Hi! Thank you for taking the time to leave such a great review! We’re happy to hear that the gift turned out just as your boyfriend wanted for his birthday, and that you appreciated the updates throughout the process. It’s always wonderful to know our customers are satisfied with the final product, and we hope your boyfriend loves it! Best regards, Customer Service Team

Response from Customfam· Sep 25, 2024

Hi! Thank you for your fantastic review! We’re thrilled to hear that the "In this house we do horror" product made the perfect gift for your sister—and that you’re considering getting one for yourself too! We're glad the customization and quality met your expectations. We appreciate your support and look forward to helping you create another spooky masterpiece in the future! Best regards, Customer Service Team

Response from Customfam· Sep 25, 2024

Thank you so much for your kind words and for sharing your experience with us! We’re glad to hear that you are happy with the product and the quick shipping. We apologize for any initial issues with the order, but we're pleased that our team could stay in touch and assist throughout the process. Your feedback means a lot to us, and we look forward to serving you again in the future! Best regards, Customer Service Team