Design GeniusReviews of customdesigngenius.com

FRAUD!!!! FRAUD!!!!! I CONTACTED THE United States Patent and Trademark Office and they confirmed they are a scam and DO NOT GIVE THEM MONEY! I am out over $1000 and they took my website down because they didn't get their way! They will come after you after they are done with the website about paying $1500 for trademark and will send a US Trademark letter and I confirmed this is a FRAUDULENT (I have proof). This company will also harass you for money and they will not stop. They will fight with you and are not tactful about it. Now that they didn't get their way, they closed down my website after it's already been paid for along with extended help and that is gone too. SO DO NOT USE THEM, DON'T EVEN START. I HAVE PROOF FROM THE UNITED STATES PATENT & TRADEMARK OFFICE AND THEY CONFIRMED THIS IS A SCAM AND TOTAL FRAUD!!!! Also if you here from Gary Rodgers or anyone from Design Genius - RUN!

I google this company JUST to make a logo for my small start up business. I think I paid maybe $59. I didn't want any other services at this time because I was not doing business full time and I was not consistent. Just wanted a logo. This what I received months later. This email serves as your FINAL and LAST LEGAL NOTICE regarding the unauthorized and unlawful use of the “BALLOON THERAPY” logo and associated intellectual property. Please be advised that both the copyright and trademark registrations have expired. As a result, the logo and related brand assets are no longer protected, and any continued use in a commercial or promotional capacity may constitute intellectual property infringement under applicable federal statutes. You must understand this clearly and without confusion: Failure to act immediately will result in LEGAL ESCALATION. There will be no further leniency or extensions beyond this notice. MANDATORY RESPONSE REQUIRED – NO EXCEPTIONS: You are required to provide a written decision selecting one of the following options immediately upon receipt of this notice: Option Required Action 1. Renewal of Ownership Proceed with re-filing to restore copyright and trademark protection. 2. Official Termination Submit a signed declaration confirming voluntary relinquishment of the mark. 3. Complete Cessation Provide written proof that the logo has been removed from all platforms, media, and branding materials. Silence or refusal to respond will be treated as intentional non-compliance: IF NO RESPONSE IS RECEIVED, THE FOLLOWING WILL COMMENCE WITHOUT FURTHER NOTICE: Formal Cease & Desist Orders issued to all channels using the mark Filing for Injunctive Relief in Federal Court Initiation of Statutory Damages and Financial Recovery claims Forced removal of materials through digital regulatory protocols Placement of a Permanent Public Non-Compliance Record under your name Transfer of rights pursuit, potentially resulting in forfeiture of ownership These actions will be executed AUTOMATICALLY if you fail to comply. This is a good-faith final opportunity to resolve this matter privately and amicably. If you do not wish to renew protection, you must immediately cease use and remove the logo from all locations. Continued use without renewal will require us to proceed with enforcement actions. Please confirm your chosen resolution IMMEDIATELY. Warm Regards, Gary Rogers Design & Creative Services (Compliance Co-ordination) gary.rogers@customdesigngeniuscom Landline: (929) 263-0903 Cell: (510) 902-4971 THIS WAS THE ONLY NOTICE I RECEIVED SINCE MY LOGO WAS CREATED. AND NOW I CANT USE IT. WHAT A SCAM.

DO NOT USE THIS COMPANY. I contacted them to create a logo, business cards (stationary including envelops) which I was scammed for) and website. I got a quote for $400, but I ended up paying $1,900 for ONLY business cards and DOMAIN of a website that can't be verified on Google. I am so upset with this company, I wish there would be a regulation institution that can remove them from being on business.

100% SCAM SITE. they hook you with a professional looking website and later demand more money and later send threatening emails to pay more money because they own the trademark. I called the number and they are 100% Indian scammers. do not even use your personal phone number when calling or click any links/downloads on your phone.

Total scam as others also report. I purchased a logo in August 2025 and in October started getting threatening emails. They first refused to provide the logo I paid for unless i also paid $750 for copyright. I requested a refund or my logo. They gave it to me but are now harassing me. Saying they changed their policy and to comply or stop using the logo. Total BS scam. DO NOT USE this company. I did the same purchase from Free Logo Services in 2023 and NEVER had a problem. Only reason I went here was due to a specific feature that Free Logo Services could not provide.

I started my new business and needed a logo and website, so I purchased the Logo Platinum package from Custom Design Genius for a promotional price of $399 (advertised as $499), which included the logo, website, and printed business cards with “100% Satisfaction, 100% Ownership Rights and Money Back Guarantee.” After receiving the logo, I paid $300 for the domain name and $1,919 for one year of hosting and maintenance. While communicating with the company, every email reiterated the satisfaction and guarantee claims. When they notified me the website was “finished,” I requested login access to the portal to make edits, but did not receive it. Shortly afterward, I received an email proposing to register my logo and business name with the U.S. Patent and Trademark Office and the U.S. Copyright Office for an additional fee. I declined based on my attorney’s advice; we had already begun the patent process a month before engaging Custom Design Genius, and our business name had been trademarked twelve years ago. After we advised Custom Design Genius that we would not proceed with their registration service, the fraudulent activity began. Soon after, I received a text from my credit card company alerting me to a $2,050 unauthorized charge by “INNOVATIVE ANIMATIONS.” I identified it as fraud and cancelled my card. At this point, I ceased all communication with Custom Design Genius, as they had stored my card information without my knowledge or consent. The situation escalated, and we received harassing emails alleging unauthorized use of our logo and business name, and text messages from someone claiming to be attorney Allen Johnson from Legal Department, IP ACT USA. When I asked for his attorney license number, he gave #296484, which I discovered belonged to Rocky Allen Johnson in California, not New York. I contacted Attorney Johnson’s firm, forwarded the messages, and he confirmed he was not involved and would contact the company for misuse of his identity. He also offered to help if we needed to pursue harassment charges. The final correspondence was from “Gary Rogers, Head of Legal Affairs” at Custom Design Genius, which again threatened action for unauthorized use of our logo. We are now moving forward with harassment charges. Buyers should be extremely cautious with Custom Design Genius—their seemingly attractive advertising hides what we experienced as fraudulent practices.

SCAM ALERT! Paid for an artwork design more than a year ago and just received an email from Gary Rogers - Head of Legal Affairs stating that that have received formal notification from the "State Office" that the rights associate with my design have expired and that my design is currently in use without federal permission. So, I can pay I can continue to use the design I paid $150 for and additional $499 - OR - I can request a formal closure letter to withdrawal the registration from "federal records" and cease any further claim to the mark. And I can do this for the low, low price of $499. TOTAL SCAM. They use words like State Office instead of US Patent Office, or Mark instead of Trademark, and Federal Records. TOTAL SCAM!

Let me start off by saying, it started with them creating my logo for me. This was back in April of 2025. They made me feel as though I needed or had to have certain things for my newly started business. For example, they made it seem like I had to have a trademark for my logo and said it would be $1250 for the entire state and upwards of $6500 for international. They started early so that they could build a case for why I'd need it. Secondly, when i didn't move fast enough on the ADA requirement for my .com site, I checked my site one day and they had added a picture of a "ADA violation ad by google" on top of my site. I knew it was them, but I couldn't prove it. They knew it would get my attention and that I'd pay to get my site back up and running properly. They charged my American Express 2 times for something I didn't authorize. They lied and said I'd get a refund! I had to call my bank and get it straightened out. I still have the email from Sean (head of billing) where he says I would get a refund, and after they found out I called my bank and said I wouldn't be getting a refund and instead would send out (labels) for $521 that I already told them were too expensive. More recently, I received a text message that I was in violation of infringement and that I needed to pay $5000 to settle everything. Or that I could get into lots of legal trouble including up to prison time. So much more happened along the way. However, these are just the highlights. Then I check my bank statements and see a charge for $1030 for marketing that I didn't ask for. The charge was linked to another website, that I"d never seen before. I found out that it was (Custom Design Genius) behind another scam when speaking with Mark my web developer (who is behind the scam/scheme as well) told me that (Sean) wanted to speak to me about a dispute for $ 1030 . That's how I discovered they were behind it. They claim it was for marketing that I never ask for. Let me tell you, I believe Sean (head of billing) is the mastermind behind the schemes however, he has some enablers as well ( Joshua & Mark ). They both work alongside him as well. I will say, Mark does excellent work and comes off as nice. However, it’s all a facade. They have extremely dangerous work ethics. They all work together, and Sean has them both and maybe others, wrapped around his fingers real tight!!!! Like others have said in the review, I should have read the reviews before I started working with them, but I didn't. He gets Mark and Joshua to do their dirty work. Then when you don't comply, Sean or Joshua will try to intervene and come in for the kill. There's no other way to say it other than what it is, You can't just talk about it and make negative comments. We must take action!! THEY ARE PROFESSIONAL SCAMMERS!! They must be stopped by any means!!!!!!!!!!!!!!