OKAY
Love my buttons, but they were shipped to the wrong address with my name misspelled. I had notified the salesperson but they went out wrong anyway. Thankfully, the person it went to brought it to me. Otherwise, everything was good.
By Joyce
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Button Co. provides the best quality buttons in the industry. Whether you need pinback buttons, band buttons, fundraising buttons or promotional buttons, we have the pins you need. We craft every button to the highest standards and best of all were a green company. We are Veteran Owned and your button experts for high quality, most affordable buttons, and magnets found anywhere.
Custom Button Co. (custombuttonco.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
25 approved reviews, newest moderated first
Love my buttons, but they were shipped to the wrong address with my name misspelled. I had notified the salesperson but they went out wrong anyway. Thankfully, the person it went to brought it to me. Otherwise, everything was good.
By Joyce
Great Product but need promo and price need mix and match price !
By James
Thanks for the great service & product! SO excited about the finished product, and very reasonably priced!!
By A Happy C.
Response from Custom Button Co.· Nov 5, 2014
Your welcome and Thanks for the Review. We look forward to working with you again.
We ordered buttons for our company and had them in about 2 days! The Chat feature is really handy, for a first time customer is was nice to be able to talk to someone without being on hold for a long time. I am looking forward to using Custom Button Co. again!
By Kim A.
Response from Custom Button Co.· Nov 5, 2014
We are happy to assist you and make this experience easy and pleasant. You can talk to a live person on chat or by phone M-F 10-5 EST.
I was very pleased with your button selection as well as your quick service and ease of ordering. But unfortunately, the final product was a disappointment when it arrived. When placing the order, I checked the box that indicated I could get additional art assistance for a small fee. I did this because I wasn't sure if I'd placed the horse image correctly on the template. I was also supposed to get a preview of the button before shipping after a tech looked at my submitted copy and made any adjustments. This never happened. I did get a notice it had shipped with an image of the submitted template which looked properly centered and placed. So I assumed that is the way the button would look. I assumed incorrectly. The horses ears and his nose were wrapped around the button and it does not look very good. So unfortunately, I'm disappointed in the final product. I'm not sure why I didn't get the advanced proof before shipping. But I surely would have altered the graphic if I'd known it was going to turn out this way.
By Cindy
Response from Custom Button Co.· Oct 21, 2014
Cindy, We apologize for any errors that occurred and would like to give 15% off your next order. I did pull your order and check to see if Template assistance and Mock Up was requested, but it was never added to your cart. These additional items would have been included and shown on the receipt when ordering. This would have brought your total to $70.69 and delayed it a couple days pending approval. If you have any questions feel free to call us or email [email protected] Thank you, Bill
I appreciate the quick turn-around, the great customer service and you actually get to speak to an actual person. Answered all my concerns and put my mind at ease. The buttons that I ordered came out better than I expected. They were just as bright, clear and colorful and the actual picture I had uploaded. I loved the experience, professionalism and end product so well that I am now ordering some clothing magnets.
By Weusi
If you want a good company to produce your ideas or thoughts on buttons go to Custom Buttons.
By Valen
We are happy with the quality of the buttons and will be a returning customer in the near future.
By Good Shepherd Academy, Nutley N.