CurvesoulReviews of curvesoul.com

Response from Curvesoul· Oct 25, 2023

Dear Candace, Thank you for your feedback! We are very glad to hear that you love our clothes! We understand that shipping time can sometimes be a challenge. And we have been working hard to improve our shipping service to make you and our other valued customers more satisfied. We highly appreciate your understanding and patience. 💖 If you have any suggestions or need any assistance, please be free to contact us at [email protected], we are always here for you. CurveSoul Support Team

Response from Curvesoul· Oct 25, 2023

Dear Ginger Hitzke, Thank you so much for taking the time to leave such a positive review! 😊 We're thrilled to hear that the dresses fit you perfectly. We will forward your feedback about the size to our related department. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again and appreciate your trust in CurveSoul.❤️ CurveSoul Support Team

Response from Curvesoul· Oct 18, 2023

Dear Raquel Guedes, Thanks for reaching us Curvesoul. Sorry that we could not find your order number, which leads us to believe that you may have placed an order with another company using our name. We are afraid you ordered from a fake website. Recently we found lots of websites pretending to be our brand. Please kindly note that this is our only official website: https://curvesoul.com/ We understand that there are some suspicious websites that are using our name to scam customers, and we want to assure you that we take such matters very seriously. We are currently handling this issue with our legal team and taking the necessary steps to protect our customers from such scams. Please find more information on our fraud faq: https://curvesoul.com/pages/fraud-faqs To help you recover your funds, we suggest contacting your bank or credit card company and requesting a chargeback for the transaction. Provide evidence that you did not receive the product or service you paid for. If you paid using PayPal, file a dispute through their resolution center. CurveSoul Support Team

Response from Curvesoul· Oct 11, 2023

Dear Melissa Easley, Thanks for reaching us Curvesoul. Sorry that we could not find your order number, which leads us to believe that you may have placed an order with another company using our name. We are afraid you ordered from a fake website. Recently we found lots of websites pretending to be our brand. Please kindly note that this is our only official website: https://curvesoul.com/ We understand that there are some suspicious websites that are using our name to scam customers, and we want to assure you that we take such matters very seriously. We are currently handling this issue with our legal team and taking the necessary steps to protect our customers from such scams. To help you recover your funds, we suggest contacting your bank or credit card company and requesting a chargeback for the transaction. Provide evidence that you did not receive the product or service you paid for. If you paid using PayPal, file a dispute through their resolution center. CurveSoul Support Team

Response from Curvesoul· Oct 11, 2023

Dear Gloria L Jimenez, Thank you for placing your order on Curvesoul! Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services! Hope you will be our regular customer! ❤️ CurveSoul Support Team

Response from Curvesoul· Oct 11, 2023

Dear Katie, Thank you for placing your order on Curvesoul! Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services! Hope you will be our regular customer! ❤️ Curvesoul Customer Service Team

Response from Curvesoul· Oct 9, 2023

We're sorry to hear about the color discrepancy in your dress. We understand your disappointment, and we strive to provide accurate product images. Color variations can occur due to lighting and screen settings, but we're committed to improving our product representation. If you'd like to return or exchange the dress, please contact our customer support team, and we'll assist you promptly. Your feedback helps us enhance the shopping experience for all our customers.

Response from Curvesoul· Oct 11, 2023

Dear Christine Vasquez, Thank you for your feedback! We understand that shipping time can sometimes be a challenge. And we have been working hard to improve our shipping service to make you and our other valued customers more satisfied. We highly appreciate your understanding and patience. Our customer support team has contacted you by email, please kindly check it. If you have any suggestions or need any assistance, please be free to contact us at [email protected], we are always here for you. CurveSoul Support Team