Great customer service
Great customer service
By Anonymous
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
448 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The first gourmet haircare brand specifically created for curls. Inspired by generations of home made hair remedies.
CURLSMITH (curlsmith.com) has 448 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
448 approved reviews, newest moderated first
Great customer service
By Anonymous
I have not received my package. When I checked out, Google Shop defaulted to an address for a person I sent a recovery/ get well gift (far out of state), instead of my usual address for several orders in my Curlsmith Account. I cannot get the package because the person is disabled, and it sounds like Curlsmith is unable to help me despite my offer to pay for a pickup and new shipping to my address.
By Karen G.
Great products, fast delivery
By Susan
Love the products. Makes me love my curls even more.
By Sherry G.
Every time I order products, they leak in the box and the pumps are damaged.
By Curls
I started with the sample sizes and came back for the full size products. It's the best my hair has looked in years. Both orders have arrived quickly. I am so glad I was able to try the sample sizes!
By Customer
I am still undecided. I am using it now for the third night this evening and not quite what I expected. I will follow up with you and let you know.
By kelly W.
My order was not in the package. I have emailed them to tell them what happened and no one has responded. Pretty disappointed.
By Kiera R.