CURLSMITHReviews of curlsmith.com

I decided to set up a subscription as i use these products all the time. This is not a clear process! I had no idea when my products were going to be shipped - my account showed me April. I cancelled the subscription and ordered a bottle of my usual product to ensure that I had it for my holiday. A few days later I then received my subscription!

I've been buying from Curlsmith for 4 years now. My orders are not frequent, because I make the products last ,( I usually buy styling or repairing products from them). The first 2 times I was a bit disappointed about the packaging, because it wasn't secure enough, making the liquids getting out for the bottles. I was always granted refound, after documentations, but I was indeed sad about losing 1/3 of the product. This is my 3rd order and this time I saw an improvement in the packaging: the bottles were completely wrapped in large paper sheets, everything was safe enough and nothing spilled out. I'm happy to leave a review, because they changed their shipping habits into better ones. The products themselves are indeed good and perfect for my curls.

I have requested to cancel the subscription and not to ship the products but I have not replied to my email. Neither the product shipment was cancelled.

I’ve been using curlsmith for almost a year now. My hair has never felt healthier or looked better - couldn’t live without their products now and have hooked a few friends/family on them too!

Wonderful company and great products! Highly recommended as what they tell you about their products is true. Very pleased customer, thank you!

Pros: I love the leave-in conditioners, I have the weightless cream and medium hold leave-in bottles at home and have re ordered these. Cons: I tried one of their shampoos, but it gave me an itchy scalp, so haven't tried any more of their shampoos yet. I have searched high and low for a decent wash-out conditioner for my dry curly hair and still can't find one, not even with this brand.

Accurate / fast shipping

Lovely products. Bit pricey but you get what you pay for. I've had quite a few things now and liked all of them. They do the job for us curly girls. Only problem is there's so many products to choose from!!