Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid Fragrances· Mar 14, 2024

Hello Alan, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid Fragrances· Mar 14, 2024

Hello Clarence, Thank you so much for your positive feedback! We're delighted to hear that you're enjoying our fragrance. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and hope you continue to enjoy our products. The Cupids Team

Response from Cupid Fragrances· Mar 14, 2024

Hello Gary, Thank you for bringing this matter to our attention. We understand your frustration and concerns regarding the recent activity on Trustpilot. Please be assured that our intention is not to influence or manipulate reviews on Trustpilot. We value transparency and authenticity in all customer feedback, whether positive or negative. We apologize for any inconvenience or discomfort caused by the re-reviewing process. We respect the decisions made by Trustpilot regarding the authenticity of reviews, and we abide by their policies and procedures. If you have any further concerns or questions regarding Trustpilot reviews or any other matter, please feel free to reach out to us directly. We are here to address your concerns and ensure your satisfaction. Thank you for your understanding and continued support. The Cupids Team

Response from Cupid Fragrances· Mar 14, 2024

Hello Susan, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid Fragrances· Mar 12, 2024

Hello Tad, Thank you for reaching out to us regarding your recent purchase inquiry. After reviewing our records, we regret to inform you that we couldn't locate any information matching the details you provided in our system. We kindly ask you to double-check the information provided or search for the order confirmation email. If you have any further questions or need assistance, please feel free to contact us again. We're here to help. Thank you for your understanding. The Cupids Team

Response from Cupid Fragrances· Mar 12, 2024

Hello Douglas, Thank you for providing us with an update on your order. We sincerely apologize for the delay and any inconvenience you've experienced in receiving your product. We're glad to hear that Yvonne was able to assist you and arrange for a new shipment. We hope that the product meets your expectations. If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help and ensure that your experience with us is a positive one. Thank you for your patience and understanding. The Cupids Team

Response from Cupid Fragrances· Mar 12, 2024

Hello Trevor, Thank you for reaching out to us. We sincerely apologize for any inconvenience you've experienced in trying to cancel your purchase. To assist you further and ensure that your request is addressed promptly, could you please provide us with your order number? Having this information will allow us to locate your order in our system and proceed with the cancellation request as soon as possible. We understand the importance of timely customer service, and we are committed to resolving this matter to your satisfaction. Once again, we apologize for any delay in our response and appreciate your patience as we work to resolve this issue for you. Looking forward to hearing back from you soon. The Cupids Team

Response from Cupid Fragrances· Mar 12, 2024

Hello Donte', We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team