Customer Service was great and handled…
Customer Service was great and handled my issue immediately. I appreciate the quick response!!
By DONNA R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
160 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CUMA Skincare creates high-performance skincare powered by unique formulations and trusted ingredients.
CUMA Skincare (cumaskincare.com) has 160 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
160 approved reviews, newest moderated first
Customer Service was great and handled my issue immediately. I appreciate the quick response!!
By DONNA R.
Customer service responded promptly and was able to help me. I appreciated their willingness to work with me and resolved my problem right away. Thanks!!
By FISHER MARISOL A.
Paid £50 and did not receive they sent a made up proof of delivery and kept my money. Think its a scam so beware.
By deborah M.
Big ups to Maxime for the quick turn around on my question. customer service was excellent.
By greg
My order was never received . I did get an immediate response once I emailed customer service . I was given a full refund- without out the option of Cuma resending my order. I would appreciate a sample of the under eye cream for puffiness & bags. Thank you.
By Robin
never received the product
By Juliana da Silva F.
I see that people are reporting a refund. I believe this is not true as I am disputing the return policy process with CUMA. Yes they will allow me to return the package to CHINA @ $64. plus. CUMA will not provide a USA address and have said it's 'on' them however will not allow me to return the product to the Texas address 'just' posted on their website. BUYERS? I wouldn't !
By Katherine/Larry H.
Both sticks came in one little envelope. It certainly should NOT have been $23.00 for shipping. They came in a little envelope. Why charging two different costs for each stick that came to my house together. I was asked to give a good review but that is impossible given the horrible customer service. Order #81265 12.95 for shipping one cumabalm Order # 81268 9.95
By HS