Not Real EntertainmentReviews of culture-circle.com

ONE OF THE WORST ONLINE SHOPPING EXPERIENCES I HAVE EVER HAD. BUYERS, BEWARE OF CULTURE CIRCLE! I purchased a pair of On Running Cloudtilt shoes from Culture Circle, expecting premium quality, genuine products, and reliable customer service. Unfortunately, what I received was an absolute disappointment. The shoes had extremely poor stitching quality, visible glue marks in several areas, and noticeable fraying near the eyelets. These are not minor cosmetic imperfections. They raise serious concerns about the quality control standards followed before delivering expensive, premium-branded footwear to customers. To make matters worse, the shoes were delivered WITHOUT ANY AUTHENTICATION CERTIFICATE, despite the company's assurance that the product was authenticated and the certificate would be provided. Naturally, this raises serious questions about their product authentication and quality verification process. I immediately reported these issues and provided detailed photographs, videos, and a complete unboxing recording to support my complaint. AND THIS IS WHERE THE REAL NIGHTMARE BEGAN! For more than 48 HOURS, Culture Circle kept repeating the same scripted response: "Your complaint has been escalated to our senior team. They are looking into it." Despite repeated follow-ups, I received NO RESOLUTION, NO REPLACEMENT, NO REFUND, AND NO DEFINITE TIMELINE. NOW, AFTER KEEPING ME WAITING FOR MORE THAN TWO DAYS, THEY HAVE EVEN STOPPED RESPONDING TO MY MESSAGES! This is an absolutely disgraceful way to treat a paying customer. What frustrates me most is the complete lack of accountability. Culture Circle is quick to collect payment for expensive branded products, but when a customer receives a poorly finished product, their customer support appears to disappear behind endless excuses and empty assurances. LET ME MAKE MY CONCERNS VERY CLEAR: •⁠ ⁠Extremely poor stitching and finishing quality. •⁠ ⁠Visible glue marks across multiple areas of the shoes. •⁠ ⁠Fraying near the eyelets, completely unacceptable for premium footwear. •⁠ ⁠Authentication certificate missing from the delivery. •⁠ ⁠No satisfactory explanation regarding the missing certificate. •⁠ ⁠Repeated promises of escalation without any actual resolution. •⁠ ⁠More than 48 hours of unnecessary waiting. •⁠ ⁠Customer support eventually stopped responding to my messages. IS THIS THE STANDARD OF QUALITY AND CUSTOMER SERVICE THAT CULTURE CIRCLE EXPECTS CUSTOMERS TO ACCEPT AFTER PAYING PREMIUM PRICES? I have shown enough patience, provided all the evidence requested, and given the company more than sufficient opportunity to resolve this matter professionally. I AM NOW MAKING IT ABSOLUTELY CLEAR: IF CULTURE CIRCLE FAILS TO PROVIDE AN IMMEDIATE AND SATISFACTORY RESOLUTION, I WILL BE COMPELLED TO INITIATE FORMAL LEGAL ACTION AND PURSUE MY RIGHTS UNDER APPLICABLE CONSUMER PROTECTION LAWS. I am also prepared to escalate this matter through the appropriate consumer grievance authorities, supported by all the photographs, videos, payment records, and customer service conversations. MY ADVICE TO POTENTIAL BUYERS: THINK VERY CAREFULLY BEFORE SPENDING YOUR HARD-EARNED MONEY WITH CULTURE CIRCLE. Premium pricing means absolutely nothing if the product quality is disappointing and the company refuses to take responsibility when something goes wrong. CULTURE CIRCLE, CUSTOMER TRUST CANNOT BE BUILT THROUGH MARKETING ALONE. IT REQUIRES GENUINE PRODUCTS, PROPER QUALITY CONTROL, TRANSPARENCY, AND ACCOUNTABILITY. My experience with Culture Circle has been extremely disappointing, and unless this matter is resolved satisfactorily, I cannot recommend purchasing from them. Order ID: 26101819434076 FINAL RATING: 1/5 — ZERO STARS WOULD HAVE BEEN MORE APPROPRIATE!

You can ignore the Certificate of Authenticity for the branded goods because they are fake along with the goods. Now that AMI PARIS, Stone Island, are including a QR code for authenticity you can check if goods are genuine on your phone. Culture Circle don't show you the QR code on their website so you cannot check before purchase. The AMI PARIS item I have received has a QR code which links you to something called CheckCheckAuthenticated and it passed the test, HOWEVER it stated I had bought a pair of Nike sneakers not an AMI PARIS hoodie. So the QR code is fake too.

Extremely disappointing experience. I would strongly advise people to think twice before placing an order. I placed two orders with Culture Circle — 26********2199 and 26********2175 — and both are now well past their promised delivery dates. What has been even more frustrating than the delay is the absolutely unacceptable customer service that followed. I have been chasing their team every single day for the past 10 days, asking for one simple thing: either deliver my orders or refund my money. Instead, I have repeatedly received the same meaningless responses — “it has been escalated,” “a senior will contact you,” “someone is looking into it,” along with apologies and assurances. Yet no senior actually contacted me and no proper resolution was provided. I have had to spend my own time messaging them day after day just to get another copy-paste response. At some point, apologies without action become completely meaningless. The most frustrating part is that I am not even asking for anything complicated. I simply want the products I paid for, within a reasonable timeframe, or my money back. How difficult is that? After 10 days of continuously following up, I finally had to make it clear that I would escalate my experience publicly before I was told that my issue was being taken “beyond the normal path.” Customers should not have to fight this hard to get an order delivered or a refund processed. This has been an incredibly frustrating and exhausting experience, and the complete lack of ownership from customer service has made it significantly worse than the original delivery delay. Culture Circle needs to seriously rethink how it handles customers when something goes wrong. A customer shouldn’t have to chase, beg, escalate and repeatedly follow up just to get a basic resolution. I am still waiting for an actual resolution to both orders. At this point, words and apologies mean nothing — only action does. 1 star because zero stars isn’t an option.

Order #26082206293145 – No Delivery Update, Invalid Tracking & ₹13,000 Paid I ordered a Seiko Mod Daytona Black and paid approximately ₹13,000 for the order. My order number is 26082206293145. However, I have still received no proper update regarding my watch. The tracking information provided is not working, and the AWB/tracking number appears to be incorrect or invalid. I have no way to verify where my order is or whether it has even been shipped. I have already paid the full amount, but there has been no reliable communication or shipment information. This is extremely disappointing and frustrating. I request the company to provide: A valid AWB/tracking number Actual shipment status and courier details A clear expected delivery date Or a full refund if the order has not been shipped I would strongly recommend resolving this issue and providing transparent tracking information to customers. "Hi Himanshu, Thank you for your patience regarding your order for the Seiko Mod Daytona Black. We sincerely apologize for the delay and want to assure you that our team is actively tracking it. You can expect an update from us within the next 24 hours. If you have any further questions, feel free to reach out. Warm regards!" -- Daily they update me with this Message. They are scamming and didn't processing my refund also.

I ordered on 16 July 2026. Culture Circle’s order page showed an expected shipping date no later than 31 August. As of 13 September, the product still has not shipped, and their own order page states that authentication/preparation is experiencing a 52-day delay. I contacted support repeatedly. On 17 and 18 August I was told they would check and update me, but I did not receive a resolution. I later requested cancellation/refund, and my recent WhatsApp messages have remained undelivered. I’m posting this review based solely on my own order experience and have screenshots documenting the timeline. I am requesting immediate resolution and refund of the amount I paid.

@CultureCircle_ I paid ₹12,000 for sneakers through Culture Circle. After taking the payment, I was informed that the product could not be sourced and was promised a refund within 7 days. It has now been around 30 days. No refund, no meaningful response, and my follow-ups are being ignored. I also tried reaching out to the CEO regarding the unresolved refund and was blocked on Instagram. I have screenshots of the order, payment, refund commitment and follow-ups. @CultureCircle_ — Please refund my ₹12,297 immediately and resolve this publicly. If this isn’t resolved, I will proceed with a formal consumer complaint and a payment dispute with my credit-card issuer.

First and last order with culture circle Ordered a watch which was never delivered (Order ID: 26061217031020) I am asking for refund but not getting it. No response from customer care

Terrible I received a fake/defected product