Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
36 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
culliganwater.com is listed under Industrial Supplies.
culliganwater.com (culliganwater.com) has 36 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
36 approved reviews, newest moderated first
They preyed on an elderly dementia patient and have only just found out after a debt collector letter came through. She has no memory of it, doesn't check her mail and we found it by accident. We don't even know if they did any work. Definitely stay away from them
By Fuming
incapable of scheduling a visit to remove an unwanted water filter. Despite multiple requests, and continue to bill for it
By David N.
I regret the day I made the original phonecall to Culligan. The first cooler broke within 2 weeks, it took a month to get hold of them to arrange a replacement, and that was only because left a 1* review here so they got in touch with me. The replacement was clearly an old model they had laying around. I requested they collect this heap of junk and cancel our agreement, which they agreed to. Now they are repeatedly sending me invoices for the cooler and for water we haven't had. Their phone line options don't work, and their emails are no reply. Please, please just sort yourselves out and leave me alone.
By Life Quality Bathing L.
Do not do business with this company. It is a scam.
By Lisle L.
i bought a zero water 40 cup dispenser. and 2 days after setting it up it stinks in the top of it
By Quentin W.
Culligan Water delivered exceptional service in repairing my water filtration system. Josh was professional, knowledgeable, and friendly, taking the time to explain the process clearly and ensure everything was working perfectly. His above-and-beyond approach made the entire experience seamless. I highly recommend Josh and Culligan for anyone in need of reliable water treatment solutions, and I will gladly return to them for future services.
By Georgia D.
After making a purchase which came short with several bottles missing, I then had to chase up the remainder of the order. This eventually came, which is not the reason however for this complaint. The complaint is due to the sheer amount of times I have been harassed from them for payment of the invoice, which was already paid before order arrived. I have told them to stop contacting me, but after 6 months I'm still getting these harassment calls for invoices that are not due. The only saving grace was I did not agree to them saving my card details, otherwise I'm sure they would have taking the money out themselves.
By Davina P.
Wes was super friendly and offered to help me put the water on for me. very polite!
By Info P.
