Cuddl DudsReviews of cuddlduds.com

I ordered a top in royal blue, but received one in purple in a different style. I tried to contact them during their normal business hours to no avail by phone, email, and attempted chat. I always get a message that I have called outside regular hours or they are busy helping other customers. I have left messages, but get no response

Oh my gosh! The winter pajamas are warm and comfy. But the ones that are red plaid have a real problem with the fabric. I couldn’t figure out where this black stuff was coming from after I did the wash. First, I thought it was the brand new washers and dryers. Then, I realized it was coming from the black stripes on the pajamas. I believe that after putting them in the dryer, the black stripes melted. Then, I read online where a lot of clothes companies are putting plastic in the synthetic fibers. Big mistake! The black stuff in the last month has gotten all over five of my towels, about five pillow cases, five or so dish towels, and three pairs of other pajamas. That’s about $170.00 dollars worth of merchandise that I had to throw out. The towels were purchased at Pottery Barn and were somewhat expensive. Oh, I tried to wash the items again, but the black stuff doesn’t come out. It’s a shame, because if you are going to go to all of the trouble to have this big company, why not use the right fabric. Also, the black stuff hardens into a little ball sometimes, and you can see it’s plastic, not dirt.

I would give this a zero stars if possible. They refused to replace an electric blanket with a faulty wire because I could not produce a receipt. The blanket was purchased 3 years ago and we only opened it 2 months ago. Kohl's doesn't even keep their transaction histories past 2 years so as a customer, 5-year warranty on a product you won't stand behind is worthless and deceptive business practices.