CubedHostReviews of cubedhost.com

Where is the good support? I have automatic payments activated and still my server was closed because no payment. That's not the issue. I wouldn't give a bad review because of this. The problem starts later when I try to reach out the support. In the moment of writing it is the 14th hour of waiting. Wrote couple of times and the answers are - in the next 45 minutes, as soon as possible, thank you for your patience. 14 hours. Two of my players went to play at another server. The server is going great, but the 45 minutes yesterday, that are actually 14 hours for now.. Where is the good support? Really sad about this!

Very easy to use interface with minimal lag even in peak hours. Great hoster, good customer support, and overall really good.

Amazing services. Their servers are up 99% of the time and the server performance is simply amazing for such a cheap price. They offer alot of server customization including a ton of server types, free domain name, MySQL database, FTP Access, free web hosting and even server backups that are done automatically! Customer support will answer your questions within 6 hours or so

I've been hosting my servers here for almost 2 years under different accounts. Pros: - Cheap - The server dashboard provides everything from customization down to mods and it's easy to use. - The Support and the CubedHost team! If I recall correctly, I had an incident where I would get a connection timeout, but one of the support staff, Naomi, walked me through the configurations, and checked on me a week after if everything was doing great. Another incident I had lately is griefing. I asked for a restoration to a specific date and although there were was a tiny delay, they made up for it by adding a week worth of credit on my next invoice. This isn't necessary as the delay is negligible but I really appreciate it. You're the best guys! - Connection is always stable and the server is super fast. - Backing up and uploading worlds are easy. Cons: - The plugins found on the dashboard are a bit old. I don't know why there are 1 star reviews but you guys certainly don't deserve it.

I don't know where all this bad reviews are coming from. Honestly I feel they are a bit pricey(with their latest promo, they are closing the gap), comparing with other services hosting in Singapore. But boy do they deliver when it comes to customer support. They help address issues on lags, help me config things, provide me with great suggestions, basically anyway they can help me they try their best. If they cant, which is rare, they point me in the right direction. Thanks always to Bill, Sam(if that's their real name.) and the whole team. Its been just over 2 years now hosting with them.

Takes days to address a simple issue. Very slow to respond.

The worst hosting with lag......

Good Prices. Excellent Speed. Fast Support Response.