CSi RentalsReviews of csirentals.com

From the first time renting I've been treated with tremendous courtesy and professionalism. They've guided me through several camera transitions and are always on point. Will always be my go to.

I would love to do reviews of new products coming out and promote this company in my video.

I have been using csi rentals since 2009 and they hav always been great and have a wide selection of equipment on hand. There are 2 reason however I do not give them a 5 of 5 rating. Reason number one is that they close early on Friday and are closed all day Saturday. So if something happens to your equipment Friday afternoon and you have another shoot on Saturday there is nothing you can do about it. They will refund you for the rental however if something goes wrong with it, which leads me to my second reasons for my rating. They will send out equipment that craps out on the job. This has happened 3 times to me once with a camera, once with a lens and once with a battery pack. Again they refunded my money for the gear but it did mess up my shoots. However that's been 3 out of hundreds of times I've used them and I have to say that they have always been great and have great coustomer service thank you to George and Carrie especially.

I've been using CSi for over 5 years and never have I had a bad experience. They always have what I need ready for me when I get there and they're open Sundays too so thats a huge plus. I have and would recommend them to anybody.

Every time I've gone to CSI for rentals, I've been glad I did. Their service is on point, pick up and drop off are always fast and they've been helpful if I call with any questions while I'm on location, for example.

- no diposit needed, no credit card hold, good customer service . Highly recommended.

Our monitor was faulty, cutting in and out every few seconds, thus wasting time on set and causing issues with focus and ruining takes. We tried switching out multiple HDMI cables and testing the camera's output, but we finally isolated the issue to being the input on the monitor itself. Had CSI tested the equipment after getting it back from the previous renter, they would have easily caught this issue. On the CSI website, it stated that the monitor was able to be powered by canon batteries, however, failed to state that an extra adapter was needed to do so (and which was not provided). Renting out the monitor proved to be a useless waste of money (to this day I have not been offered a refund). Others that have rented from CSI informed me that they have had similar experiences with monitors they rented.

I've rented enough times where a 'hello' coming in the door would be nice, but I always feel, instead, like I'm walking uninvited into someone's home...and I have the wrong address. In addition to that, often times my equipment has been faulty or the order is missing pieces. This has become an expectation. CSI would never be my rental company for clients and jobs where there was no room for error, rather CSI has become the place I go to when I prefer the convenience of the Brooklyn location and can stomach the added stress when something goes wrong.