CSi RentalsReviews of csirentals.com

Definitely wouldn’t recommend. They wanted a security deposit for the amount of the lens ($2,000) for a one day rental.

The services provided by CSI Rentals made my project needs easy. As a first-time customer, I was satisfied by the company's services. The customer service was sharp and the rental policies were easy to understand. The equipments were in mint-like condition (just how I like it). The Brooklyn location was clean and COVID-19 policies were still in effect. However, just like their equipment, the location was clean and safe to enter. My only dislikes are (a) all the equipments are tagged with CSI rental decals/stickers/barcodes. (b) The delivery option is way too expensive. (c) Their pricing is competitive, but still on the high-end. To all those who plan to rent equipment from CSI, please read the policy on your agreement before checking out. You're given a document to sign, and at that point you should ask questions and check your equipment before leaving the location. I'm very satisfied with their services. And I will be back. Although the Brooklyn location is a journey from my home in Queens, it was worth renting equipment from this company because they provided exactly what I needed. I hope my experience continues to be great!

Disgusting that a person has to wait over a month for a bathroom plug to be replaced at Featherbrook Hills retirement village. Emails and calls to Angelique do not even get a reply! Should we get our own plumber out and deduct it from the rent??? We even have a ticket number :(

Communication is always great, and quick. I always appreciate CSI's timely response.

I’ve been coming to CSI for years and the team has always made me feel like family. However, this time (1/29/21) their service really stood out, especially from Elizabeth at the BK location. They went above and beyond, and I’m super grateful.

Good prices and the staff is really helpful!

I did not have a good experince with CSI. When I called the store I was greeted by an attitude and told just to go to the website.The website did not work. I continued to get a prompt "disallowed charaters" anytime I searched for something. I then tried calling up to either get help with the website or place the order and continued to recieve an attitude with little or no help. It was a fustrating and difficult process to rent from CSI.

Great service!