Very pleased
My order was filled quickly and the product is high quality.
By Kathryn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
806 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CrystalPlus.com is a leading supplier / manufacturer of crystal awards and corporate gifts. We offer free engraving and no setup charges on all of our crystal awards and gift products. We have in house professional graphic designers, engravers and customer service specialists to serve our customers making ordering crystal awards and gifts easier than ever. At Factory direct prices and with huge inventory selection at our California warehouse, you can't find any better prices and faster turnaround for the same premium quality of custom engraved corporate awards, sports trophy and personalized gifts.
CrystalPlus.com (crystalplus.com) has 806 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
806 approved reviews, newest moderated first
My order was filled quickly and the product is high quality.
By Kathryn
Things remembered wanted $3.00 a word for the frame I wanted the crystalplus company beat my expectations 110% strongly suggest them and will use in the future for all our engraving
By Robert
We recently ordered a customized clock. The website is great to upload your own artwork and customize the text you want to add. After approving the proof, we realized that there was a mistake in the text. We called customer support and they were able to coordinate with the production unit to get the text corrected and still ship the item on time. Great overall experience and would recommend to anyone.
By Baljeet S.
I was looking for a beautiful and unique gift, and happened upon their website. After a little hesitation, I tried it. Had a question while placing order online, but a quick call answered it. Then after I got the preview, I called again, and a very nice and knowledgeable person helped me make it even better. End result: I love the crystal dish so much I would keep it if it didn't have my friends' name engraved on it.
By Denise
Ordered a wine decanter for a retirement celebration. CrystalPlus produced and delivered the wine decanter ahead of schedule. We had the waiter serve the first bottle in the decanter and waited for the recipient to realize it was a gift. It was very well received.
By Michael
What an excellent job engraving my crystal selection for my wedding. Easy to work with the proofing department getting everything just right. They arrived quickly and are STUNNING! Thank you so much for helping to make our special day just that much more special!
By Andy
I had a great experience working with the employees. They even called me the day my proof approval was due. they message had gotten stuck in my email and I didn't notice. rather than allowing it to be late, they called me to followup, and I was able to approve the artwork and get it on time. that was great customer service....i didn't know what I was missing in my email, and they took the initiative to make sure the job got done
By Jenn
I used the chat function on the website and Michelle was extremely helpful in answering all my questions about getting a rush order. Not only was everyone I spoke to very friendly and helpful, they also rushed my order and did a wonderful job with etching and shipping the glassware.
By Scott