Overcharges not reliable can not speak…
Overcharges not reliable can not speak basic English speaking in slang charged me £300 for diagnosing?? They take the call without doing any work avoid avoid avoid one star is generous
By TV L.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
34 reviews
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Crystalmaintenanceltd is listed under Contractors & Consultants.
Crystalmaintenanceltd (crystalmaintenanceltd.com) has 34 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
34 approved reviews, newest moderated first
Overcharges not reliable can not speak basic English speaking in slang charged me £300 for diagnosing?? They take the call without doing any work avoid avoid avoid one star is generous
By TV L.
I’ve kept tabs on this company for a bit. Since poor use. Seems there’s more bad reviews. The company address has changed according to Company House. The risk is that they may even close or remarkably set up a new scam firm.
By Christopher
Absolutely disgusting company do not use these. We had a problem with our electric keep tripping so we rang them as they said they would come straight out. The call out fee was £47 which we were ok with. As soon as he stepped through the door he said it will cost us £410 to test the electric, at this stage it had already cost us and I didnt know how much it should of cost so we begrudgingly agreed. He spent several hours testing things and then said we needed a rewire and he could come back in the morning to start. I said I would like to get a few quotes before. He said ok but you need to pay for today before I leave which somehow was now £550. They sent an invoice for me to pay and and i would get a report in the morning. When we went upstairs he had left light switches with no covers on and we weren't able to use lights or appliances over 3 amp. When I eventually got the report the next day the bank details on this invoice were the same but with a different payee name on it which is strange and the report didnt really tell us much except to say the wires were perished. We managed to contact a local electrician the next day who spent all day testing everything, he found the fault which was a lose wire in a light fighting and it cost me £300 in total for him to do this. If we hadnt got a second opinion we would of had a pointless re wire.
By Treena
AVOID! This company sent a plumber which overcharged us massively to repair our toilet which was not re-filling and also the boiler to be re-pressurised He replaced one part in the toilet which didn’t fix the issue and also left the boiler in overheat lockout which was air in the system and low pressure He failed to return to fix the issues and we had to pay for another plumber to fix the repairs AVOID!
By reece G.
AVOID AT ALL COSTS SCAM ARTISTS charged me almost £600 and replaced a tap and dis not fix the issue or the leak now will not reply to messages or emails
By Danielle
My elderly mother was having trouble with the flush buttons on her toilet, they were not releasing. A 'professional' plumber came and her invoice amounted to £1,617.60. Call out £48.00, Procedure £850.00 Creating access for cold mains pipe £450. Total rip off and left her bathroom in a right mess. AVOID.
By Janet
Wow…..Carlton Nottingham area….chap called George turned up as my 89 yr old mums toilet was leaking….did not turn stopcock/iso valve off..left it leaking and said bill would be £650+vat……my mum rang me and I told him to ‘do one’…..water inlet in cistern was faulty……£15 from Screwfix and 10mins to fit (I’m not a plumber)…..shocking!!!!!! Avoid like the plague!!!!!!
By Scott S.
Absolute scam merchants! Our 92 year old neighbour had a leak in the kitchen. Obvious leak … water spurting from a broken seal in a pushfit elbow joint. They wanted NINE HUNDRED POUNDS for “leak detection!” LEAK DETECTION!!! It was THERE! In front of your face!!! Then they wanted SEVEN HUNDRED POUNDS to fix the leak! IT WAS A PUSHFIT ELBOW JOINT! Total of £1600 for a job that would take less than 10 minutes! It was 11 at night and if I’d had one of the joints in my toolbox I’d have done it myself! Absolutely livid! AVOID AT ALL COSTS!!!
By Alan S.