Nice dice
Nice dice and look like the pictures. Took a little while to come but not a major issue
By Alec
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
64 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Make Magic Happen
CrystalMaggie (crystalmaggie.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
64 approved reviews, newest moderated first
Nice dice and look like the pictures. Took a little while to come but not a major issue
By Alec
Dice are a good quality but are not anything close to the coloration shown on the display images.
By Nash M.
Quick, got what i ordered and cheap.
By REN S.
Dice were delivered 2 months after placing the order. Communication was sketchy, but workable. When dice arrived, the gold flake was settled to one side on nearly all of the dice so that when some numbers are rolled, you can't see the flake at all. I was told this is common. I was offered a partial refund to keep the dice or a full refund if I return them at my expense. The other set I ordered did not have the flake, and seemed fine. My daughter did not want to wait another 2 months for a replacement. The anticipation of the dice with the long wait, and poor quality control lead to my rating. If you need customer service, use the chat and you should get an email response. That email will have a link to the chat, so save it and check back periodically for a response. I did not get notified of communication outside of the initial email.
By Noel K.
I bought a die as a present. It was exactly as described and looks great.
By Gracie H.
I ordered dice 17 days ago, and nothing has arrived. When I track it, it appears to be sitting in Homer Glen, IL at a "partner facility." It's been there for 6 days with no movement whatsoever. I have a USPS tracking number, but the partner facility has not delivered it to the USPS yet. It's ridiculous how long it is taking.
By Angela P.
There was a problem with manufacturing the dice, so there was a large delay. Unfortunately I wasn't told this. Had to keep chasing it up and kept being told it would be another week until delivery. After 5 weeks I asked for my money back. Unfortunately this could have been avoided if I was just told what was happening in the first place.
By Vincent B.
The dice are mostly nice enough. However, for what you're paying for each, you would expect there would be some sort of quality control. Two of the dice I ordered had colors/materials sunk to just one corner and nowhere else. Another one had scratches all over, a deep gouge, and missing paint in the numbers. Pretty disappointed as they were supposed to be gifts.
By Tacotern