Crown & PawReviews of crownandpaw.com

Response from Crown & Paw· Nov 21, 2022

Hi Karina, I'm extremely sorry to hear that you have not yet received the package, and even more sorry to disappoint a customer. I've checked your order details and can see that it was delivered on November 17th. I sent an email regarding your concern about the package of your order as I'd like to make this right. Hoping to hear back from you at your earliest convenience. Thank you!

Response from Crown & Paw· Nov 21, 2022

Hi William, thanks for letting us know about this! I'd like to inform you that you can change the shipping address of your order via your dashboard by entering your order number and email address. Note that the billing address cannot be changed once the order is placed however, no need to worry as the correct shipping address is the most important for your order to be delivered. Also, I have sent an email to confirm your shipping address and would appreciate hearing back from you at your earliest convenience should you have any issues logging in to your dashboard. Thank you!