Had an issue with payment and Caroline…
Had an issue with payment and Caroline gave excellent customer service. Gave a prompt response and fixed the issue immediately!
By JC
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
337 reviews
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Crowdology (crowdology.com) has 337 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
337 approved reviews, newest moderated first
Had an issue with payment and Caroline gave excellent customer service. Gave a prompt response and fixed the issue immediately!
By JC
Been with Crowdology for a while now and enjoy the surveys and the incentives they give. I recently had a query and this was dealt with quickly and efficiently with a positive outcome. 5 star service
By Jane R.
Fast replies and quick resolution to a minor problem. very happy with this!
By Jon B.
I had an issue with a bonus payment and emailed crowdology with an expected reply of 5 days. I was pleasantly surprised to receive a reply within a couple of hours from a lady called Caroline. She was extremely helpful and explained everything. She promised to get back to me today and did and query resolved. It’s great to have someone who does what they say they will. Well done Caroline
By Sally C.
So helpful and polite
By Mrs J.
Fast and friendly service.
By Stephanie
Crowdology gave a November Bonus for all completed surveys earning more than £5 & sent email to advise date of payment. In the event of non payment by stated date asked to advise Crowdology. No payment received by due date so emailed & Caroline sorted payment so promptly bearing in mind there must have been a lot of failed payments.
By John A.
Very quick response to query asked. Great customer support.
By Deborah