Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
821 reviews
Credit GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
This site has been a blessing to have for me and my family. I would recommend it to anyone.
By Jeanette S.
Response from Credit Genie· Jan 28, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped your family. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Great experience with Credit Genie! I can always count on them to help me out when I’m short on cash. The app is very user-friendly and easy to navigate. Thank you, Credit Genie!
By TB
Response from Credit Genie· Jan 28, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Credit Genie is great has been a huge help.
By Mercedes C.
Response from Credit Genie· Jan 28, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Like a magic lantern, poof, your financial wish come true! Running a day or two off from payday? Facing a record blizzard and need supplies but don’t have the cash to prepare? Pull out credit genie and solve your problems! Any fee you might pay is far less than an accidental overdraft! Such flexible repayment terms that every wish can come true.
By JH
Response from Credit Genie· Jan 28, 2026
That’s such a wonderful way to put it—thank you! We’re so glad Credit Genie could be there when you needed a little extra flexibility. Your support means a lot to us, and we’re always here if you need anything. —Catherine, Credit Genie Support
Taking random amounts from my account in order to drag out repayment of loan. Very high rates. I would rather starve.
By JoAnne J.
Response from Credit Genie· Jan 26, 2026
We’re really sorry this has been your experience—that’s understandably upsetting. Repayments should never feel unclear or unexpected. Please contact us at support.creditgenie.com so we can review your account, explain the charges, and work toward a resolution. —Catherine, Credit Genie Support
its really simple to use you can choose your repayment date as long as you pay them back the amount they allow you to borrow goes up its in your account in minutes .
By Alisha S.
Response from Credit Genie· Jan 22, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
They took my repayment and it left my bank account on January 14th when it was due. It was processing until 1pm est today January 20th. I get a notification that I can request another advance. I tried but it logged me out. When trying to log back in it says my account has been permanently disabled. So they take 6+ days to process repayments that have already left your bank account then close your account for no reason. Edit: I emailed support back in January. They responded with an EXTREMELY vague and generic email that did not explain anything or give me any specific details why my account has been closed. I responded on January 22nd asking what the specific reason they closed my account was. Still no response back. Just a heads up for anyone else who they reply to saying to send an email acting like they will help if you do.
By Zach A.
Response from Credit Genie· Jan 22, 2026
We’re very sorry for the frustration and confusion—that’s not the experience we want. Please make sure you’re using the latest version of the app. If your account is still disabled or repayment hasn’t processed, contact us at support.creditgenie.com so we can review and help directly. —Catherine, Credit Genie Support
Scum of the earth. They say that it's a payday lending app, but they will sneak money out of your account without noise even before your scheduled payday.
By Artie
Response from Credit Genie· Jan 22, 2026
We’re sorry for the frustration and concern. Credit Genie is a legitimate company, and all charges are tied to approved advances. Please contact us at support.creditgenie.com so we can review your account and address any unexpected charges directly. —Catherine, Credit Genie Support
