Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
821 reviews
Credit GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
They helped with a good amount that came in clutch 👌 mint!!
By Theresa C.
Response from Credit Genie· Jul 14, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Quick & easy
By Lynn
Response from Credit Genie· Jul 14, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Easy app to menuever and understand. Quick fix for my need;)
By Allison C.
Response from Credit Genie· Jul 14, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
I paid for the instant service and still and it took them a day to send it to me. Complete RIP OFF!!!
By ROBBIE D.
Response from Credit Genie· Jul 15, 2026
We’re sorry for the frustration and understand your concerns about the timing of your transfer after selecting instant service. We’d like to review what happened and help address your concerns. Please contact us at support.creditgenie.com so our team can investigate and assist you directly. —Catherine, Credit Genie Support
Easy application and payment process. Great App to have in a crunch. Helpful as well with spending habits, loan options, and credit debt monitoring and support.
By Nicole C.
Response from Credit Genie· Jul 9, 2026
Thank you so much for the kind words! We’re thrilled Credit Genie has been helpful when you needed it most, and that you’re enjoying the tools. Let us know if we can make your experience even better. —Stacey, Credit Genie Support
Credit Genie is my favorite $$ APP!!
By Tasha
Response from Credit Genie· Jul 9, 2026
Thank you so much for the love! We’re thrilled Credit Genie is your favorite and that we can be there when you need us. Let us know if we can make your experience even better. —Stacey, Credit Genie Support
I’VE NOTICED credit genie RESPONDS TO Y’ALL‘S NEGATIVE REVIEWS, FASTER THAN IT CAN RESPOND IN THE APP TO SOMEONE THAT NEEDS HELP And unfortunately THAT SHOWS A LOT hey credit genie.. JUST AS FAST AS YOU RESPOND TO THESE BAD REVIEWS you should respond with a human in the app how about CREDIT GENIE CEO OR OWNER can work to help line… your the boss right?
By Jessecah M.
Response from Credit Genie· Jul 9, 2026
We’re sorry support hasn’t met expectations. You deserve timely help from a real person. Please reach out at support.creditgenie.com so our team can assist directly as soon as possible. We appreciate the feedback and will share it internally. —Stacey, Credit Genie Support
Credit Genie started out fine. Then the overcharges started to happen. First the monthly fee charged 2 times. They would catch it then refund you. Then the payment started to double. This last time, they charged me $167.99 3 times over a holiday weekend. Then tell me it may take 5 business days on there end to correct the situation. Credit Genie needs a new system. I wouldn't trust them anymore. Seems like they are trying to boost there numbers and leave people helpless while they take there time refunding you. I'm really disappointed as they were easy to use. No more, will cancel. Update: They processed a refund on the 6th claiming 24 hours. It is now the 10th, "No Refund" as of yet 🤷🏾♂️.
By Tymon C.
Response from Credit Genie· Jul 9, 2026
We’re sorry for the frustration and the billing trouble. Please contact us at support.creditgenie.com so we can review the charges and help resolve this ASAP. —Stacey, Credit Genie Support
