Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
821 reviews
Credit GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
Its a great service its a great app the change date needs to be improved where you can actually change it but other than that its great
By customer
Response from Credit Genie· Jul 31, 2026
Thank you for the kind words! We appreciate the feedback on improving the repayment date change feature. If you ever need support, please visit support.creditgenie.com. —Credit Genie Support
This company has the absolute worst and most inept customer service I've ever dealt with. I logged in and am immediately charged a membership fee for a membership I didnt even want. And not only that but I was charged the 9.99 fee twice in a matter of minutes. I contact customer service and get the most never ending chain of unintelligent and maybe AI response to a simple refund request. Just explaining the same policy in different ways for a vert simple refund. And I still have not received the refund or even spoke to an actual person. This company deserves no stars or negative stars. Absolutely horrible company and they have an exceptionally stupid customer service team
By Dedric D.
Response from Credit Genie· Jul 31, 2026
We’re sorry for the frustration and the billing issue you described. Please contact us at support.creditgenie.com so we can review your account and help resolve the duplicate charge and refund directly. —Credit Genie Support
Credit Genie has been a true lifesaver for me. They have come through for me when others wouldn't. I highly recommend this company.
By Beverly C.
Response from Credit Genie· Jul 31, 2026
Thank you for the kind words! We’re glad Credit Genie could help you right away. If you ever need support, please visit support.creditgenie.com. —Credit Genie Support
I love credit genie! They have helped me stay ahead of my bills or other issues I have needed money for. They are easy and fair
By Katrina H.
Response from Credit Genie· Jul 31, 2026
Thank you so much! We’re thrilled you’re enjoying Credit Genie. —Credit Genie Support
Fast, easy and user friendly
By JENNIFER & T.
Response from Credit Genie· Jul 29, 2026
Thanks for the great feedback! We’re happy the app has been fast, easy, and user-friendly for you. If you ever need help, please visit support.creditgenie.com. —Credit Genie Support
always there when I need that extra boost. would be nice to increase the limit for users who have good history... thanks! -Michelle Leon
By Michelle
Response from Credit Genie· Jul 29, 2026
Thank you! We’re glad Credit Genie is there when you need an extra boost. If you ever need assistance, please reach out at support.creditgenie.com. —Credit Genie Support
Great site as far as helping
By Melissa W.
Response from Credit Genie· Jul 29, 2026
Thank you! We’re glad Credit Genie has been helpful for you. If you ever need assistance, please visit support.creditgenie.com. — Credit Genie Support
If you need to get out of a tight spot. CG got you.
By Lisa L.
Response from Credit Genie· Jul 29, 2026
Thanks for the support! We’re glad Credit Genie could help you through a tight spot. If you ever need assistance, please visit support.creditgenie.com. —Credit Genie Support
