CreditFirm.netReviews of creditfirm.net

I have been calling their offices for 3 weeks now. No response or call back. I get the same lame line from their reps that a specialist will call me back shortly. They all say the same thing but I have not received a call back yet. I emailed still no response. I guess the only way to get an update on my account is to write a bad review. I have had these services since Nov 2020 and it's now March 2021I need an update to see what I'm paying for. The website is pretty much useless.

Ive been a client for a few months. CB claims no disputes were received and thats the reason for no replies. Only Experian claimed it received anything. Emails and calls go unanswered. Ive tried to speak to some management but never get a response. Only the consultant will email then but the issue remains. Apparently only one person works there aside from the virtual office answering service. But they wont admit it. A one man operation isnt a deal breaker but when they wont admit it I see red flags. The issues could easily be resolved with discussion. But their way if doing things escalates things with clients unecessarily. Ive been ripped off by Lexington Law and was hoping this would be different. One item was remived and only because I paid it off. Im VERY disturbed that Creditfirm responded to complaints here by putting their debt unfo ON public display in this review section. Great way to protect your clients credit report info guys! Extremely un professional SMH. Do that to me and ill seek legal action against you without hesitation. Its a bad idea. What did i get for asking for a manager, a cancellation notice from the company. Incredibly unprofessional and if not fixed i will be motivated to post everywhere about this company.

I've been with this company for six months now and just haven't been satisfied! It started off great with phone calls and emails getting returned very promptly but the last few months have been very poor customer service! I've been appalled by the actions because it's like another company or someone else is taking over. I'm not a person to call or bug someone all the time so I let things take its course but as of recent it's just been very unprofessional service being giving! My credit scores are almost 50 points lower than 6 months ago and I asked for an update for my accounts a few weeks ago and got a response that they would give me one asap but still haven't received one yet! I'm really upset because I went with this company after seeing great reviews and passed up a more professional credit repair service that I've known personal friends who have went to and most have gotten their credit fix within 90 days to six months Max!! I know personally some of their reports were horrible than me and my wife's report and their fixed up in the high 700's and a few in the 800's! It's been a rough one now because I have to get a new vehicle since the one I have is giving out and my credit hasn't improved but has gotten worse! I would love to say great things about this company but the past few months with no return phone calls and limited return on emails just makes me wonder about the character of this company! I hope this helps someone out their before they choose this company for any service!

Been with this repair company for a little over 3 months. My credit score increased then decreased! Shoulda been simple because really only have hospital collections on my report and hard inquiries. They do not respond when you contact them by message or not even when calling. You do not get a personal analysis. I really believe the good reviews are not real customers. Save your money do not waste your time. I gave them to stars because of the price. I'm not even going to ask for a refund because I'm sure this to is not going to happen. This is a real customer!!