Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
316 reviews
Credit DirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Credit Direct is a new kind of consumer credit provider that makes access to funds simple. Our straight forward approach to lending is designed to get you from application to funding in as soon as 48 hours. To get you the best offer available we lend directly as well as through our select partner network. Sometimes we don’t have the best offer, and we are okay with that. Our online application process takes minutes to complete and won’t hurt your credit score. Select the amount you need to borrow, submit your application, review your loan options, and sign for your loan. Our rates and terms are clearly presented so you can make the best decision for your financial situation. Plus, if you have any questions, our friendly representatives are here to help. Now that’s money made simple!
Credit Direct (creditdirect.com) has 316 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
316 approved reviews, newest moderated first
David was very knowledgeable and patient with my questions and taking forever to read everything. He was pleasant and respextful.respectful. The process was very easy.
By Tracie H.
Response from Credit Direct· Oct 22, 2025
Thank you so much for sharing your feedback!
I've talked to them on the phone 10 times and emailed them 10 times, but they don't understand. They keep sending . And this has been going on for months. I've never seen such a shortsighted and disgraceful company in America. EDIT; 11/17/2025 They started sending out offer papers this week, as they do every week.~~~ I've never seen such a characterless company in US, and I've had enough of this shamelessness. Instead of making an explanation, remove me and my address from your system, I don't know how you got hold of me. My credit reports are frozen. I did not apply anywhere. I can't even reach you through your email address. I sent 150 emails and you didn't respond to a single one. Write me an email address where I can reach you and I will send you the pictures of the ridiculous offers you sent. I am saving them all.
By D X.
Response from Credit Direct· Nov 10, 2025
Thank you for bringing your concerns to our attention. We take all customer feedback seriously and have thoroughly reviewed your account. According to our records, we have been unable to reach you using the contact information provided in your loan application. Our attempts to connect with you at the phone number and email address you submitted have been unsuccessful, as they appear to be inactive or incorrect. At Credit Direct, we are committed to clear communication with all our applicants. We would never intentionally send harassing communications, and we make every effort to reach customers through their preferred contact methods. However, we can only do so when we have accurate contact information on file. We encourage you to verify the source of communications you received, as we could have been mistakenly associated with another company. We would welcome the opportunity to speak with you directly, update your contact information in our system, and address any outstanding concerns. Our goal is always to provide professional, respectful service to every applicant.
Maria went above and beyond to assist me on debt solutions and plans and assist me in all my options not just one .she was attentive to detail and genuine. I would definitely recommend this service . God told me to make the call and see what I could get done.thank you god & the service.
By clifton B.
Response from Credit Direct· Oct 20, 2025
We are so happy Maria was able to assist you!
Danielle was extremely pleasant to talk with. Most notably, she wasn't pushy. She was genuinely interested in providing a solution that would work for me. Should I decide in the future to look into a loan, or debt consolidation, she will be the one I will contact for sure!
By Cathy J.
Response from Credit Direct· Oct 14, 2025
We are so happy to hear this, and we will be sure to pass this on to Danielle!
It was an absolute pleasure working with David Wellington! He is extremely kind and super knowledgeable! The process was fast and really easy. I would highly recommend this company to anyone looking for a loan!
By Debbie
Response from Credit Direct· Sep 16, 2025
Thank you so much for your positive feedback!
Working with David W. was so easy! He patiently answered all of my questions, alleviated my fears, and clearly explained everything about the debt consolidation program. We were also able to get some funds to pay a few smaller bills off. I highly recommend working with Credit Direct!
By Brittney
Response from Credit Direct· Sep 5, 2025
This is exactly what we want to hear! Thank you!
David was very patient he helped me through the application process. He was polite and took the time he even called back a few times to make sure I got it I would highly recommend him. I'm not good with computer stuff and he was very patient he did step by step with me.
By Robert
Response from Credit Direct· Sep 2, 2025
David is one of the best and we are so happy he was able to assist you!
What you apply for is what you get. They are very fast in terms of speeding your application. Great staffs
By Phanta Y.
Response from Credit Direct· Aug 25, 2025
Thank you so much for the positive feedback!
