Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
586 reviews
Credit Acceptance for DealersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history.As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations.Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success.Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!
Credit Acceptance for Dealers (creditacceptance.com) has 586 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
586 approved reviews, newest moderated first
I Absolutely LOVE Credit Acceptance. One stop financing, no hastle waiting on exceptions and fast funding. Pre-approval on stips, so no worries with clearing docs after customer has left with vehicle.
By Christal U.
Unenrolled due to a salesman, they decided who I was able to employ even when this person didn't touch CAC. THIS CAUSED MY BUSINESS A LOT OF MONEY, TIME, AND RESOURCES. My top 2 performing employees were forcibly let go. When mentioning bringing one back I was told credit acceptance cannot tell me who I can employ as long as their name was not on any deals and they do not touch CAC deals. So this person was brought back as BDC and my funding was pulled faster that I could blink. No unfortunate response, no email regarding reasoning for getting turned off, no clarification as to why even after being told staffing doesn't make the decision, only who uses the financing programing did... This abrupt cancellation of contract made me ultimately decide to close my car lot down as CAC is the major lender in the area and getting another funding company is a lengthy process.
By Rt auto S.
Help my dealer to sell more cars when other bank says no they says yes .
By Essam F.
The portal is easy to navigate, funding is fast, and there are very few surprises
By vincent M.
Love how everything is straight forward easy to put deals together except for the deal fee's should not be a mystery or require a mathematician to figure it out!I would love to see the deal fee's posted clearly so there is no confusion!
By Derek D.
I have maintained a great working relationship with Credit Acceptance for many years. I would 100% recommend them. They have always been very helpful and anxious to help out when possible.
By Sharon H.
Credit Acceptance has allowed me to take BHPH to a higher level. There are some things I see coming that I’m in disagreement with… The ability for customers to use CA portal and get approved is not to my benefit. Mainly because it discloses too much information that may scare customers away along with providing them with competitive dealer choices.
By Robert M.
Attentive fast funding fast approvals.
By William V.
