did a great job putting up the play set…
did a great job putting up the play set in one day .the kids have been loving it every day!
By Michael V.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
462 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Childhood Starts HereCreative Playthings manufactures and sells the highest quality and best value wooden swing sets on the market today.Personal Shopping AppointmentsOur stores are open for personal shopping appointments! Call your local store today to schedule your appointment or to order a custom Swing Set right over the phone!
Creative Playthings (creativeplaythings.com) has 462 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
462 approved reviews, newest moderated first
did a great job putting up the play set in one day .the kids have been loving it every day!
By Michael V.
Excellent product and service.
By Kerri
We love our playground! It's amazing. The kids are on it every day! The store is dirty and managed poorly. Our customer service experience gets 1 star. The playground gets 5 stars.
By Liz M.
Expensive, and for the price i’d expect much better service upon installation. The swing set isn’t totally level, and when I asked them to move it, they seemed very annoyed. And they left with a piece of the roof damaged from one of their screws. Someone had to come back to repair it - and it took them almost 8 months.
By Jonathan
Response from Creative Playthings· Aug 23, 2018
Hello Jonathan, Thank you for your feedback. We are sorry to hear that you had a negative experience. If you have any questions or concerns please contact us direct. [email protected]
Very knowledgeable efficient and friendly! Highly recommend
By Kate H.
Amazing customer service !
By Stephanie B.
The staff was great! They answered all questions, followed up with us, and helped us trouble-shoot a small change we wanted to make. The swing set is nice and sturdy. We are very happy with the purchase.
By Diana O.
Great product , great installation crew.
By Butch from B.