Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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CreativeLive (creativelive.com) has 13 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
13 approved reviews, newest moderated first
Disgusting company. Firstly, I hate that they auto renew and don't even send you email reminders in case you want to cancel. Secondly, they double charged me with this auto renewal. Now I have to wait 7 days for customer service to even respond to me. Buyer beware.
By customer
Awesome - love their videos, and if you get an annual subscription on offer, it works out as good value for money, even if you only complete a few courses in the year.
By Heater S.
I am into photography, know basic stuff but wanted to quickly learn shooting newborn picutres for my own baby who will arrive in few weeks' time. I was concerned about safely handling and posing a newborn, which this cource was perfect for - "Baby Safety and Posing ..." by Kelly Brown. Enjoyed that everything was explained in detail, giving enough time. *** ALSO, GOT 15$ OFF ON TOP OF SALE PRICE USING THE LINK https ://refer.creativelive .com/s/MILAN17 (delete extra spaces etc. from link if doesn't work first time) I feel confident now for handling newborns in a photography session. PLEASE NOTE that you have to know using a DSLR camera in Full MANUAL mode as a prerequisite to this course.
By Milan S.
As a complete beginner, I bought a quick start course by John Greengo, to learn how to use a camera that I had just bought. It was the best thing I did. The course was easy to understand and I learnt more in the first hour, than YouTube videos had taught me in the previous two weeks. The only thing I regret is that I didn’t get the course sooner. There are also free on air videos and you can also choose a free lesson of the day. Strangely, I can only find these on my iPad rather than on my laptop, but that is probably my incompetency.
By Sue B.
Bad customer service. I had a very bad experience with the customer service of this company. The senior member didn't read properly my questions just providing me standard answers and showing a lack of knowledge of their system. 4 days to have the solution to my problem and in the meantime the deal I was trying to purchase expired so I couldn't take the course at a discounted prices. He also ignored my requests of escalation and to speak with a manager to complaint about how the ticket was being dealt with. I certainly won't purchase courses for hundreds or thousands of dollars if that's the level of help I will have in case of issues. Never felt this way with other companies.
By A D.
