Another order not received
Another order not received. I wish I had visited trust pilot before making an order with them. I won't do it again!
By Eddie M.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crazecaffe is listed under Coffee & Tea.
Crazecaffe (crazecaffe.com) has 19 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
19 approved reviews, newest moderated first
Another order not received. I wish I had visited trust pilot before making an order with them. I won't do it again!
By Eddie M.
No response to emails so can't refund item
By Luke
Ordered before Christmas and tried numerous times - calling and email and never get a response. Is this a real company or just a BOT doing online business ! Calls never answered even during hours of business and emails never get replied to ! Avoid them in my opinion
By J C.
I ordered the Barista Pro Calibrated Coffee Tamper and the WDT tool. They arrived, well packed, in a week which is perhaps a little longer than one might expect. I am really pleased with the tamper; it looks good and works well, ensuring a level tamp to a consistent pressure. The WDT tool arrived with a pack of 10 needles; I had to insert six of these, leaving four as spares. I found this quite tricky at first. The solution for me was to lay the two parts that take the needles on their side and insert them one by one, turning the tool as I inserted each needle. Instructions or a video might have helped. Overall, I was pleased with the products and the service. I certainly did not have the problems that some reviewers report.
By Clifford F.
Goods not received, no reply from phone or email from this company, or their aliases FATIBO or caffeinegears. AVOID AVOID AVOID
By Diane
Cheap drop shipped temu products. Avoid.
By Tom O.
Ordered a coffee tamper. What arrived was not what I ordered. No reply from three emails to their support address and their telephone number ‘is not recognised’. Wish I'd checked Trustpilot before placing this order. AVOID THIS SCAM COMPANY.
By Charlie
Placed an order for a coffee knock box: it was substandard and trying to return but getting no response from emails or calls. Swanky website - but wondering if it's a scam....?
By Susan B.