Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
39 reviews
Craft ServingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craft Serving offers state-approved, Online Alcohol Server Education Courses for individuals that need to get certified to serve alcohol at liquor-licensed businesses. Our easy, online courses feature interactive content and realistic videos that make learning about responsible alcohol service fun and engaging.
Craft Serving (craftserving.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
39 approved reviews, newest moderated first
Having ADHD, this was an amazing test. I've had to take this test 4 times total from various sites and I'd have to say I retained the most information from this course. It was also cheaper than the other options ;) Great job!
By Chris C.
This course was very user friendly and I actually enjoyed it!.
By Wendy W.
Overlong and pages slow to load. videos well acted and examples of server actions were good
By Barbara S.
They have great information before you start and cover everything I want to see before I took the course great information thanks
By Bdd
Response from Craft Serving· Apr 4, 2024
Thank you for your wonderful feedback! Your positive feedback means a lot to us and serves as motivation to continue delivering high-quality content. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for choosing our course! 🌟
Easy to navigate and very well presented. The start-stop-resume feature was very helpful. I think a more basic MAST program should also be encouraged for volunteer servers, non-profit events etc.
By VAL W.
Response from Craft Serving· Apr 4, 2024
Thank you for taking the time to share your feedback with us! Your suggestion regarding a more basic MAST program for volunteer servers and non-profit events is greatly appreciated. Unfortunately, there is not much we can do to change Washington State laws, so we recommend you pass it along to the WSLCB via their online Policy Suggestion form. Each year, the director of the WSLCB asks staff to suggest a WAC that could use revision. When evaluating which issue to put forth, the staff considers suggestions received through this online form.
Course was very well put together and was easy to follow. Two thumbs up!
By Mark P.
Response from Craft Serving· Apr 4, 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our course well put together and easy to follow.
Great information, easy to follow, engaging and actually enjoyable! Thank you Craft Serving!
By Terry F.
Response from Craft Serving· Sep 22, 2023
Thank you Terry for choosing Craft Serving. We really appreciate your kind review and we are glad that we made your training experience enjoyable :)
It was very informative and had a good balance of reading, listening and interactive elements.
By laura D.
Response from Craft Serving· Sep 17, 2023
Thank you for sharing, Laura.
