CrafthoopReviews of crafthoop.com

I’m absolutely addicted with my embroidery kit, videos quite easy to follow. Carol from support helped me with my specific question, thanks.

Excellent customer service and very good products! I am a beginner and feel confident after exchanging emails with Carol in Customer Service. And I received the wrong pincushion and she sent me the correct one....no problem!

Great customer service and beautiful product! I goofed on my projects and Crafthoop kindly resent some supplies.

Exactly as expected. Good customer service and support.

Great products. Wonderful customer service and fast delivery. I will be buying more products in the future.

I’m really happy with this embroidery kit! The quality is great, and everything was packaged nicely. Shipping took a little longer than I expected, but customer service was excellent. They responded quickly and were able to give me an estimated delivery date, which was very helpful. It ended up arriving in time for me to take it along on my road trip, and I’m looking forward to working on it during the drive. Overall, I’m very pleased with my purchase and would definitely order from them again.

An outstanding experience - why? The initial shipment was lost by the carrier, I immediately reached out to the company directly. They promptly investigated, spoke with the carrier right away. While the package could not be located, CraftHoop sent a replacement straight away. I would absolutely order from them again. And? The products are beautiful and I can’t wait to get started.

Excellent customer service! Very good experience!