First day the guy was late
First day the guy was late. Second day the guy was asleep in his car. Third day was ok. Fourth day the guy was late. I'm not wow'd to date with things yet.
By Bill B.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
39 reviews
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Easily solve your security and project management needs with CPS Security Solutions. CPS is an industry innovator in research and development, fueled by cutting-edge technology. CPS offers permanent and temporary security options covering all phases of construction and commercial applications. These include security trailer packages, security officers, mobile video surveillance, CCTV, Time-Lapse and monitoring services via CPS’s tech partner, Ecamsecure's, state-of-the-art UL Listed Alarm Central Station.
CPS Security (cpssecurity.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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First day the guy was late. Second day the guy was asleep in his car. Third day was ok. Fourth day the guy was late. I'm not wow'd to date with things yet.
By Bill B.
No one showed up 2 days in a row.
By Jerime
Response from CPS Security· Oct 17, 2016
Hi Jerime, We apologize for our officer showing up late to your job site, we are working on this issue to make sure it does not happen again. Very happy to hear that you had a chance to meet with our Branch Manager, Carmen, this morning, we hope it was resolved to your satisfaction. If there is anything else we can do, please let us know. In the future, please do not hesitate in reaching out to us with any questions or concerns as it happens. Thank you. Jeanette Customer Service
I currently work with CPS and have had communication problems with them for a while. The sales manager assigned to our account, Terry, never answers his phone nor messages. When trying to contact the local dispatch and local branch manager, I am told by a receptionist that they will get back to me and calls are never returned. In the last 4 months I have had to train 4 new guards, As I have had to have 4 removed from my site for multiple reasons, including playing on company equipment, driving at a high rate of speed and burning out in my truck yard, and allowing 3 security breaches in 48 hours, resulting in product loss to our company. The only reason I am still with them is one of our guards who is level headed and can make decisions to protect the facility, and knows when to call for help from my team.
By Aaron