Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
37 reviews
CPO PowertoolsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2004, CPO Powertools is America’s leading online retailer for power tools, outdoor equipment, and accessories. We offer a wide selection from top brands like DEWALT, Bosch, Makita, and more—at competitive prices. With 10 distribution centers across the U.S., most orders arrive in just a day or two.We offer free shipping on all in-stock orders over $149 (excludes freight, expedited shipping, and orders to AK and HI). If you're not satisfied with your new product purchase, we offer 30-day no-hassle returns.CPO Powertools is proud to have direct relationships with the industry’s top brands, giving you confidence that every product we sell is 100% authentic and backed by manufacturer warranties. As an authorized seller, we work closely with our brand partners to bring you the latest tools, exclusive offers, and trusted product information.At the heart of our business is a U.S.-based customer service team—friendly, knowledgeable, and ready to help. Whether you need product advice, help with an order, or post-purchase support, our experts are available by phone or email to ensure your experience is smooth from start to finish.Our team of industry experts stays up to date on the latest innovations and tool trends to better serve professionals and DIYers alike.
CPO Powertools (cpopowertools.com) has 37 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
37 approved reviews, newest moderated first
Got the tool I had been researching for a great price, shipped quickly with tracking provided, packaged well, delivered and functioned, as intended/described, out of the box. Very pleased and pleasantly surprised since was not familiar with company item was purchased from. Highly recommended.
By TB
I bought a "renewed" DeWalt cordless trim nailer at a great discount to the new tool price. It arrived in a few days, as promised, via UPS. The tool was sent in a nondescript cardboard box. The tool itself was in perfect condition, indistinguishable from a brand new tool, and is functioning perfectly.
By Gregory M.
Good prices, shipped fast, great quality
By BB
Didn't receive my full order and received someone else's package. Customer service did however respond quickly to resolve the issue.
By Joshua F.
Item arrived lightning fast in perfect shape. Communication from seller was great. Price was nice. Website easy to navigate. Recommended!
By Aaron
Overall a decent experience. Their shipping was pretty fast, and packaged well. The prices were better for what I was ordering than they were at home depot. I was disappointed though that I could not use my promo codes for my first time order, and also for signing up for text messages.
By RDB
The equipment was amazing and delivery was fast and efficient.
By customer
I purchased many Makita tools from CPO over the past 10+ years. I have purchased a number of new tools as well as reconditioned ones. Only once did I receive a tool (a Paslode 16 G) that was obviously "well" used. It even had the owners initials carved in it. CPO promptly replaced it with another reconditioned "like new" one. I have used that gun extensively for the past 5+ years. I just ordered another three Makita items (fan, string trimmer, and air Staple gun). The staple gun is reconditioned and like new. Very satisfied.
By Daniel K.
