Efficient Company
Ordering was quick & easy.
By Christina
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,078 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
CPAPdirect.com (cpapdirect.com) has 1,078 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 959 reviews with 5 stars · Clear filters
Ordering was quick & easy.
By Christina
very happy with customer service and fast same dsy shipping!
By customer
Quick shipping. In the past CPAPdirect has contacted my provider for prescriptions and handled all the legwork needed to get me my supplies and devices.
By Jeff S.
Easy to shop on the web site. Prices were as good or better than purchasing directly from manufacturer. Prompt delivery of items ordered.
By PDE from Duluth M.
very fast shipping
By Mrs. Dennis D.
The service is as always was top notch.
By Richard A.
It's my first time purchasing medical supplies from an online vendor, and in this current health crisis, getting quality, heavy-duty oxygenators was no easy task. I contacted a few and found out many were still backordered. The one I did manage to order and pay for, said they were reviewing my prescription (it does not and should not take a week to do so) - when I called them, they admitted they were on backorder and will let us know when it's available. CPAPDirect's communication is EXCELLENT with extremely fast responses via email and chat. I've been enjoying the oxygenators already and the funny thing is, the other company that I ordered from let me know they are still on backorder. We cancelled and got our money back. Go with CPAPDirect if you want direct answers and direct delivery of your most needed items.
By Janet
Keeps my mask clean. Happy I bought it.
By Edwin G.