Satisfied customer
Customer service representative called me after I placed my order to make sure that I received the adapter needed for my machine. Appreciated.
By Louis S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,078 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
CPAPdirect.com (cpapdirect.com) has 1,078 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 959 reviews with 5 stars · Clear filters
Customer service representative called me after I placed my order to make sure that I received the adapter needed for my machine. Appreciated.
By Louis S.
Great price and fast shipping. Who could ask for more?
By William F.
This simple equipment and process has improved my CPAP cleaning. Just started using my new So clean device. Although I washed it according to directions, I still had sinus issues. They have disappeared since I started using this device,
By Jimd
Great customer service! Would recommend to anyone
By Richard C.
First time using this service, but based on my experience it won't be the last. I ordered 2 filters for our SoClean CPAP systems and some CPAP cleaner wipes I like to use for travel and also for every few days as an extra step to clean my memory foam full-face nose mask insert. The manufacturer does not recommend the SoClean system on that piece as it tends to shorten the lifespan of the memory foam and may cause it to leak prematurely. All of my items were delivered promptly and was able to save about $7.00 here than elsewhere.
By C. H.
Products as promised, when promised.
By Gary
The most responsive company I have dealt with in a long time. Answer emails quickly about order concerns and follow up with phone calls if needed.
By Mn
Yes everything went very easy , had no trouble placing order & it arrived no problems.
By Major
Response from CPAPdirect.com· Nov 21, 2017
Major - very happy to hear everything went as you had hoped/expected. Thank you for shopping with us. GR