cpap.comReviews of cpap.com

I'm a long term customer of cpap.com (in Texas) who lives in Canada. I've found over the years, that they have the best selection of items, very good prices (despite the dollar difference) and excellent service. (They cannot sell products of ResMed due to ResMed not permitting international sales.) They have an extensive list of reviews on their site which is very helpful for customers. Recently, I bought an item & the shipping appeared to be stuck and the contracted shipping company had not given me any notification (it had left their company and was with the shipping company). The staff of cpap.com's customer service spent some time looking into this situation, gave me information and updated me on this process. They were professional and patient trying to resolve this issue. A shout out goes to Camyatta who was the primary staff person who assisted me. Many American companies don't give the same level of service to international customers, this is not the case for cpap.com. I highly recommend them.

I was assisted by Crystal this afternoon. She was very polite and provided above and beyond help with my purchase needs. I am very glad to have had her wait on me and I hope the next time I call in to place an order or ask for assistance, she answers the phone. She is a keeper for sure! Thanks Crystal...

I needed help uploading my prescription and modifying an already placed order. Laura C was knowledgeable, patient, all around outstanding!

5-10-21 - Thank you so much Camyatta for your passion and professionalism in getting my mask exchange done today. Thank you for being both empathetic and knowledgeable about CPap.com products in order to help me get the correct mask to meet my needs. Thank you for understanding that everyone deserves a good night sleep. May you be blessed and encouraged to continue helping others with their cpap needs. Keep up the great work! Sincerely, J.

I had a small problem with the prescription attaching, and with my account, but a quick phone call, and everything (including my account) was fixed and working. No hassle, no transferring, just a perfect interaction even with the "new normal" that we're dealing with in COVID times. I can't recommend CPAP.com more highly, or their amazing customer service reps.

Great customer service. Courteous, professional and efficient. I highly recommend this company.

I had a problem with my order (not CPAP.com's fault) and their representative straightened it out for me in a most efficient way that saved me money. Where else do you get that kind of 5-star service?

Helpful service via phone call. They were able to answer my questions, take my order and facilitate my cpap prescription being sent from my doctor. Fast shipping too.