Ecxcellent customer service
Ecxcellent customer service! Feel good to buy things here.
By Jo H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,388 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cozy Earth is listed under Decoration & Interior.
Cozy Earth (cozyearth.com) has 2,388 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,579 reviews with 5 stars · Clear filters
Ecxcellent customer service! Feel good to buy things here.
By Jo H.
Easily the most comfy sheet and pajamas i have ever owned!! They are completely worth the price and have made my home beautiful!! I love everything about this company! The customer service is understanding. The marketing team is amazing at their job, and the products are made so well!!!
By Reganne Carnahan G.
Bought a blanket and PJ set. I love them both! I'm in heaven every night when I jump into bed. It is true that the blanket helps to regulate your heat and is comfortable all night long. I am looking forward to more colors in the future.
By DesiStarr
Excellent customer service. Very responsive when I had a problem. Courteous and resolved my issue exceeding my expectations. Good product overall.
By leslie B.
I love Cozy Earth because when I had a problem, they fixed it right away. They really stand behind their sheets. These sheets are the softest and most luxurious sheets I’ve ever slept on. They are worth the price!
By Tulesa B.
The sheets are wonderful and when I had a small problem it was solved quick and easy. The sheets are costly but so soft and comfortable.
By Customer
Quick response & helpful. No complaints here!!
By Robyn
Amazing customer service! I accidentally sent my moms Mother’s Day gift to myself!! Cozy Earth immediately fixed my mistake and saved the day! Thanks for your commitment to excellence! DMH
By Debbie H.