Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
224 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cozycove is listed under Pet Stores.
Cozycove (cozycove.com) has 224 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
224 approved reviews, newest moderated first
SCAM!!!! DO NOT ORDER FROM HERE!!! They took my order, my money, sent a fake confirmation receipt when I ordered my dogs bed in November. Still not received the item!!! I have sent several messages, emails and tried online contact.... NOTHING! Disgusting and vile people robbing innocent people. GET A REAL JOB!!!!!
By Sarah C.
Also scammed. Used bank cc. Called bank who is looking into it. Took nearly $70.
By Amy
Ughhh, scammed. Yes like the others I too received an email saying my items were being processed. When I try to contact them, I get no response. When I look up the item, it says item not found. I wish I read all these reviews before I bought 2 human dog bed bundles. Plus they send you an email to review them...ridiculous. Karma will get them sooner or later.
By Theresa Y.
I would give no stars if it was an option. I ordered my puppy a paw cozy cove bed in the end of November 2022.. got email it was shipped but didn’t give tracking number. Have sent them 5 emails and still haven’t gotten a reply. Total scam.. do not buy. They will take your money and you will not receive product ordered. Hoping this helps someone else before wasting money.
By Terri W.
I order december 21 never got it. i cant get in touch with them. The website is gone. what a scam!!!!
By jennifer S.
I ordered and on 12/09/22 and still no bed :(
By francine
I ordered a cat bed 3 months ago. They gave me the wrong tracking number that shows it was delivered. FedEx confirmed it wasn't sent to my address. It was someone else's address. This seems to be a pattern with Cozy Cove. I've emailed them several times. They responded twice then stopped all communication. They stole my money and never sent the product I ordered. I reported them to BBB with no response to me or BBB. Do not order from this company. They are scamming people and stealing our money.
By Carla
I wish I'd read the reviews before I ordered and paid for my dog bed on 5th January 2023. Of course like the rest of their customer's, I have not received my order. Despite several attempts at contacting them they fail to respond and now the website seems to be shut down. Total scam and waste of time 😒
By Debbie H.
