Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
149 reviews
CoziwowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Coziwow, as a brand of pet lovers, is committed to providing a diverse range of better and safer pet supplies to create a valuable connection between humans and pets.Our mission is to light up your pets' life concerning their comfort, health, and well-being.Shop Coziwow for the best pet supplies. We offers quality products and accessories for a healthier, happier pet. Free shipping in the US.
Coziwow (coziwow.com) has 149 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
149 approved reviews, newest moderated first
I love their new cat tree
By Polly B.
Response from Coziwow· Oct 8, 2024
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with product. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
I hate writing. I'm pleased with the quality and it'll work to keep my tea cup yorkie safe. Our neighbors big puppy dug some pretty big holes so he could share his toys with our yorkie pup. They're best buds but those holes are dangerous for a 3.4 lb yorkie to play with a 50 lb Griffin.
By Christina A.
Response from Coziwow· Oct 8, 2024
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with product and shipping. We have collected your suggestions as well. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
Very fast shipping. Well packaged. Easy to put together. Sturdy. Description should state product is only 3 sided!
By Linda B.
Response from Coziwow· Sep 19, 2024
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with product and shipping. We have collected your suggestions as well. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
Extremely fast shipping and a great price.
By Rebecca
Response from Coziwow· Sep 12, 2024
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with product and shipping. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
Super product for our cats and fast shipping!
By Debb
Response from Coziwow· Sep 9, 2024
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with product and shipping. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
The ramp doesn't work for stairs.
By Kelley O.
Response from Coziwow· Sep 5, 2024
Dear Customer, Sorry for the inconvenience caused. Please no worry we will contact you soon and help you solve the issue in time. Thanks for your patience. Best Regards COZIWOW Customer Service Team
Really good quality wood and hardware. Pretty easy construction, though erectjng the tower requires 2 people. Shipped in strong, minimal packing. I would recommend this product and seller to a friend. Good value for its price as well. Very stable.
By Lu O.
Response from Coziwow· Sep 5, 2024
Dear Customer, Thanks for your message. It is so nice to know you are satisfied with product and design. Thanks again for choosing to do business with us. Have a great day. Best Regards COZIWOW Customer Service Team
There are two issues: 1) The shelves are simply a few inches too small. Once your kitten becomes a cat, it will be harder to navigate. 2) The anchors need to change. The ones provided quickly become loose in the drywall. I replaced with the kind that screw into the drywall hole.
By AB
Response from Coziwow· Aug 21, 2024
Dear Customer, Sorry for the inconvenience caused. Please no worry we will contact you soon and help you solve the issue in time. Thanks for your patience. Best Regards COZIWOW Customer Service Team
