I called in for information on binding a policy on the CW platform
I called in for information on a submission we are trying to bind and was connected with Mary Jo. She was not friendly at all and sounded annoyed that I needed assistance. We bind a lot of business with CoverWhale and DO NOT appreciate that tone especially when we are always nice to the reps when we call in.
By Corey
Response from Cover Whale· Sep 27, 2025
Thank you for your feedback. We had the chance to connect with you after this review and, while we may not see eye to eye on the assessment, we value the dialogue. Our team strives to offer fast and friendly service, and we’ll keep doing our best to support your needs.