Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
75 reviews
Cover WhaleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cover Whale has quickly become the go-to insurance provider for America’s truckers.As the nation’s leading commercial trucking insurtech, we provide the easiest and most user-friendly insurance experience for drivers and the agents who serve them.Our policyholders get the best-fit, best-price coverage they need due to our industry-leading Driver Safety Program. We employ advanced AI-based dash cameras, telematics and real-time driver coaching to lower the frequency and severity of claims, and offer up to a 30% discount to safe drivers.We’re making America’s roads safe for professional truck drivers and for those who share the road with them.
Cover Whale (coverwhale.com) has 75 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 42 reviews with 5 stars · Clear filters
hable como 4 personas y nadie me pudo ayudar asta que llege con RAIZABEL me pudo ayudar con mi problema y lo soluciono gracias muy buena serbisio al cliente
By Francisco
Response from Cover Whale· Sep 4, 2025
Raizabel es excelente. ¡Nos alegra que hayas tenido una buena experiencia!
Working with Elizabeth B. was an incredible experience. She was incredibly helpful, patient, and professional. She went above and beyond to help me overcome my devastating situation.
By Abdulaleem G.
Response from Cover Whale· Sep 3, 2025
Thank you for shouting out Elizabeth! We are glad you had a great experience.
The Cover Whale service team members are always kind, helpful, and prompt. Shout out to Jennifer, Tiffany, Mary Jo, Darlene, Brittany, Janine, Natalie, Susan, Lisa, and Rey for always bringing it! P.S. Even when there are hold times, CW has the best hold music in the biz!
By Jason S.
Response from Cover Whale· Sep 3, 2025
Thank you for your positive review! We are glad you consistently have a great experience with us.
⭐️⭐️⭐️⭐️⭐️ Even with a bit of hold time, my experience with Cover Whale has been outstanding. Mary Jo was both professional and efficient, making sure everything was handled smoothly. Earlier in the day I had another call with the same level of service — polite, professional, and efficient from start to finish. When I needed help from the cancellation department, they were extremely helpful and came through when it mattered most. It’s clear that even when you’re waiting on hold, there’s a dedicated team working hard for every customer. Highly recommend Cover Whale for commercial trucking insurance. — Roderick Givens
By Devon
Response from Cover Whale· Sep 3, 2025
We are so glad to read you had a great experience. Thank you!
Great customer service
By HalynaK
Response from Cover Whale· Sep 3, 2025
Glad to read it!
Lisa the underwriter is very helpful and cooperative, overall expereince is very good
By Beshoy S.
Response from Cover Whale· Sep 3, 2025
Thank you for shouting out Lisa - we are glad you have a good experience with us!
It was nice and professional.
By Andres Felipe Caldera D.
Response from Cover Whale· Aug 28, 2025
Glad to read it!
better experience
By Logan M.
Response from Cover Whale· Aug 27, 2025
Glad to read it!
