Never received my order!!
Never received my order!! This is a scam
By Benoit F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
65 reviews
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We believe that everyone has the right to have a happy life, and we believe even small surprises can light a day.
Courtyardtok (courtyardtok.com) has 65 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
65 approved reviews, newest moderated first
Never received my order!! This is a scam
By Benoit F.
I ordered Govee lights on the 20th November. The ad say $29.99 delivery 7- 12 days. They arrived over 4 weeks later and wait for it completely different lights. You can buy these lights for no more than £5 from B&H or Range. Customer service is the worst I’ve seen. Don’t waste your time and money.
By Robel A.
Complete scam!! Same experience as everyone else. False info. No delivery. No response. Ordered on Nov 25 with rush delivery. No Christmas lights for grandkids this year.
By Timothy L.
Ordered Christmas lights on Nov 9,2023 and they are still in transit. ABSOLUTE CRAP COMPANY… SCAM
By Dorian C.
Stay away from this scam company! Like many others I ordered outdoor Christmas Lights with express delivery. 5 weeks later I’ll finally receive a poorly wrapped package from them just to learn it’s a wrong product, so called USB fairy lights which is completely useless and of the poorest quality ever!! No support service at all. Had to make a complaint via PayPal. Seller insists they have shipped the correct product and denies a refund. I could get a 10$ refund out of 175$ as a gesture for the situation. I have made an official demand against them via PayPal now and waiting for a decision. Don’t buy anything from these fraudsters!
By Lasse J.
Fake company. Website looks great, they charge you right away, and then…. Nothing happens. Stay away. 40 days later and still waiting.
By Nano
Ordered Nov 8, arrived Dec 18. (7-12 day suggested delivery at time of order) Wrong product arrived expected outdoor Xmas lights received usb lights Waybill and shipping information was all incorrect with no courier. Eventually I received a Canada post tracking number. Support line does nothing to help the situation. No support phone number. Purchased from their add on Facebook Leaving comments on Facebook were deleted quickly
By Lindsay P.
Stay away. Paid for expedited, 4 months later still nothing. Customer service is non existence. Can't get anyone to respond. Tracking number says is coming from Spain but has been in Spain for 3 weeks. They overcharged my card from what the original invoice was. Should have gotten them from Amazon secure and fast. Would have had lights for Christmas. What a scam! Stay away!
By Garrett H.