United RolloffReviews of countrywiderental.com

Never got my porta Jon I rented for $210. Said they would refund my Money, never did and they took a nother $237. Instead of refuned me back my money, so that is now $447. They stole from me. And I keep getting the run around. And no one knows anything. Bad company don't ever use, they will rip you off.

Paid for a porta potty for an even was told a time window for drop day before the party Never showed up, credit card charged , called and email with no response SCAM

6 weeks after scheduling with the "local" Countrywide Rental for a port-a-potty I received an EMAIL not even a courtesy phone call stating that they would not deliver to my country location 30 minutes south of Ashland Oregon. When I checked my email at noon I got the bad news, the day before the SUNDAY on which I needed a portapotty for a group of 100 people. This is not only BAD NEWS for our own business, but for the BROKER who assured me 6 weeks prior that they could deliver to my rural location. DON"T USE THESE BROKERS; they are unreliable, and they don't know local roads that are the safe way to go. When I called back to find out if the manager had found another company as promised, there was no answer. THIS COMPANY IS UNRELIABLE, UNRESPONSIVE, AND A HAZARD TO PUBLIC HEALTH due to the fact that they promise a waste delivery system but do not deliver when greatly needed. They may be the lowest price around but they are not worth the risk.

Terrible! Do not use. Automated service calls says urgent and priority and they will have some call back in 30 mins. Voicemails left unanswered. 4 days we couldn’t contact them except the first day. Eager to take the money no response after when we were trying to locate where delivery was on our delivery request date or following days. Dispatch number they gave us the first day was completely turned off with no one picking up for 4 days. Don’t waste your time.

They lie and scam customers out of money and make promises they can't keep and when you ask about you rental and delivery time they fight you about it and act like you are wrong biggest piece of shit ever

No one will answer your calls, they keep charging the account even after you told them to stop and pick up the Unit. They say the Unit is there but they don't know anything about where it is at. The calls are being routed to India and no one can give you a straight answer. DO NOT use this company. Still owe our company over $2000.00 in refund and they refuse to pay or show me exactly where the unit is they are charging and have no clue what they are charging.

Rented a roll-off dumpster from Countrywide for two roofing jobs. The first job I rented a 40 yard dumpster as that's all that was available at the time. The roof was 50 squares of shingles. The second job I rented a 30 yard dumpster. It was 45 squares of shingles. I understand that you are allowed more tonnage for the larger dumpster, but the allowance was one ton. After the jobs were complete I received an invoice for the smaller job for 14,000 pounds of overage. This was for the smaller of the two jobs. I never received an overage for the larger. It makes no sense that the job that was five squares smaller would weigh 14,000 pounds more. My advice is to stay away from this scam company.

This is one of the worst companies I have ever dealt with and I would suggest you run, not walk, the other way. They have a SCAM going where they give you one price when you call, you schedule with them, and then they don't show up as scheduled. When you call them to find out what is going, they tell you they will look into it and then you don't hear back from them for hours. When they finally do get back with you, they tell you it will be an extra $300 to $400 dollars on top of their quoted price. I believe they are relying on the majority of customers being in a bind by that time (you don't have time to find another dumpster company and most likely have workers waiting) so you are angry but pay the upcharge in order to get the job done. Lucky for us, though it was inconvenient, we weren't under that kind of pressure and refused. Please be aware that this is not really a dumpster company, when you call their 800 number, they contract with another company who then claims to have no knowledge of the time you were scheduled, how much you were told, etc. It is alla big SCAM!!! They don't consider themselves a SCAM company because you actually, eventually, get the service (that's actually what they told me in the end when I called them SCAMMERS). I consider a company that prays on its own customers, a SCAM company of the worst sort! At least SCAMMERS, when called out, will usually admit but you are the worst sort of lowlife when you justify your actions because you, after extorting your customers, eventually provide the service. Wow! Just Wow!