Country DoorReviews of countrydoor.com

Company is a rip off, bought an 106.00 item in Dec. 2025. My balance almost a year later, 75.00. They should be reported to BBB and run out of town

If there were negative stars I would give about ten. BUYER BEWARE. Do not purchase from this company. I just bought what looked like an attractive lamp from their catalog in the shape of an old telephone. The list price was $119.00. After shipping, tax and their tariff charge it was over $180. Well, I ordered it as a special gift. When it came it was broken. I called to return it but they will not give me a free shipping label. They expect me to pay the 40 dollars shipping fee and when it arrives I'm sure these dishonest people will say I broke it. On top of this, the lamp itself was the poorest made lamp I have ever seen, obviously made in some overseas sweat shop that does the cheapest possible work. No wonder it broke in shipping. But it looked great in their catalog. What has happened to this company? Years ago, they had good products and service. We had not ordered from them many years ago and assumed they were the same as they were. Absolutely wrong. I wish I had read the reviews.

I can't. I didn't know this would go through Google and I degoogled.

The only reason I ordered anything from this company is that I was given a gift certificate. I cannot believe in this day and age we have to wait 2 to 3 weeks for a delivery. They must be using a slow boat from China. Will never order from this company again. This is absurd.

I was sent an email that went to my spam never saw it. I was told that since I didn't respond that they automatically enrolled me to your special account and being charged $15.95 a month. ( why would I spend a extra $190.00 a year ) The third person I spoke to said that would be taken care of. For the past five weeks I've been receiving a daily voice mail. You have nice products but you have lost a customer. I will never purchase from you again!!! The phone calls need to STOP. This is a SCAM and you know it. Henry Parker #3104350541530

Listen and Listen to me good, Don't buy anything from this company. I ordered a few items and were defective from the manufacturer. I asked if I could return them. Their response was, you get a refund, less your shipping and processing fee. WTF, they want me to send defective items and want me to pay the shipping and processing fee. You have to be kidding. Stay away, you will thank me later.

ordered three wreaths from this company: a Valentine Wreath ($49.99), an Easter Wreath ($49.99), and a Eucalyptus Wreath ($39.99). My credit card was charged the full order amount of $198.39 when I placed the order. The Easter and Eucalyptus wreaths were on backorder. When the Valentine Wreath shipped, I received a shipment invoice for $112.99. Since I was still waiting for the other two wreaths, I assumed the charges would balance out when the remaining items shipped. Later, the Easter Wreath arrived with an invoice totaling approximately $63.58, including shipping and handling. After an even longer delay, the Eucalyptus Wreath shipped with an invoice for $43.59. At that point, the total of all invoices exceeded the amount I had already paid for the original order. I contacted the company multiple times seeking an explanation for why I was being charged an additional $43.59. Their only response was to provide a breakdown of the charges and state that there was nothing they could do. Because I believe I was being charged more than the agreed-upon order total, I refused to pay the additional invoice. The company refused to make any adjustment, and the matter has since negatively affected my credit. This experience was extremely frustrating and disappointing. I will not order from this company again. I encourage other customers to carefully review their invoices and charges to ensure

Rude, arrogant, useless customer service, credit department worse, said need a down deposit, never have I had to do that, no explanation, never, ever order from them again