CountDeFiReviews of countdefi.com

Response from CountDeFi· Feb 2, 2026

Thank you for sharing your experience. We’re really glad we could take the stress out of dealing with your crypto tax reporting. Clear planning, quick turnaround, and regular communication are central to how we work, so it’s great to hear that this was your experience. We appreciate you trusting CountDeFi with your tax matters.

Response from CountDeFi· Feb 2, 2026

Thank you for the great feedback — we really appreciate it. We’re glad the process was clear, communication met expectations, and everything was delivered on time. Thanks for trusting CountDeFi with your tax needs.

Response from CountDeFi· Jan 28, 2026

Hi John, thank you very much, so happy we could assist!

Response from CountDeFi· Jan 28, 2026

Thank you so much for the thoughtful review. We’re really pleased to hear that the phased approach and pricing were clear, and that the process felt well-structured from start to finish. Crypto tax can be complex, so we’re especially glad our communication and report iterations helped bring clarity where things felt confusing. Bianca and the wider team put a lot of care into being responsive and patient, and your feedback means a great deal to us. Thanks again for taking the time to share your experience — it was a pleasure working with you.

Response from CountDeFi· Nov 17, 2025

Hi Chris, thank you so much for the great feedback. Taking the headache away is exactly what we aim for. We look forwarding to working with you in the future!

Response from CountDeFi· Nov 8, 2025

Hi Joanne, Thank you for taking the time to share your feedback. I’d like to take a moment to address your concerns in detail. 1. Understanding of Canadian Tax Filing Complexities We have assisted numerous Canadian residents with their crypto tax reports, all of which have successfully passed CRA inspections. The Canadian tax system can indeed be complex—especially for new residents—and we completely understand that it takes time to adapt. Our team is well-versed in these nuances and ensures that each report meets the necessary standards for compliance and accuracy. 2. Approach to Proving Crypto Ownership and Cost Basis Establishing and substantiating cost bases accurately is critical for compliance and audit readiness. This is why we follow a rigorous 7-phase process to ensure every report is defensible under review. I noted from your file that there was some frustration around our request for complete data. You had asked that we exclude certain exchanges, as you felt they were not important. However, every data source is vital—transfers between wallets and exchanges directly affect the cost basis and future taxable gains. 3. Data Source Inclusion and Report Integrity To produce accurate reports, we reconcile all transactions across all data sources. You specifically requested that certain data be excluded, and our team advised against this, explaining the potential implications. As they wrote to you: “We would advise you to include this as the transfers will be treated as disposals and will create taxable events. Excluding this data will also break the cost basis chain, impacting gains. This could raise questions from the tax authorities, and if the transactions are not included, this would need to be explained by you, as we cannot vouch for the accuracy of the report if the data is incomplete.” We are committed to producing high-quality, accurate, and tax-efficient crypto tax reports. To maintain this standard, we cannot compromise on data completeness or accuracy at a client’s request. We wish you all the best going forward and remain available should you decide to rely on professional crypto tax reporting support in the future. Kind regards, CountDeFi Team

Response from CountDeFi· Oct 15, 2025

We’re so glad to hear you had a great experience with our communication and coordination. Having a dedicated coordinator is part of how we ensure every client feels supported throughout the process — so it’s wonderful to know that stood out to you. We appreciate your trust and look forward to assisting you again in the future! — The CountDeFi Team

Response from CountDeFi· Oct 15, 2025

Thank you so much for sharing your experience. We’re very happy to hear that our team was able to bring clarity and structure to your crypto records — especially when things started off feeling chaotic. Complex blockchain activity can be overwhelming, so it’s incredibly rewarding to know we could lift that weight off your shoulders. We truly appreciate your trust and are glad you found the process and results worth it. If you ever need our help again, we’ll be ready to make your next reporting season just as smooth. — The CountDeFi Team