Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
24 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit your local Cottman Transmission and Total Auto Care Center in New Castle for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Cottman of Newcastle (cottmanofnewcastle.com) has 24 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
24 approved reviews, newest moderated first
Excellent work and very timely. Mark and his team are very polite and they get the job done. They found a part for my vehicle that another mechanic had been searching for for over a month. Highly recommended!
By Satisfied C.
Great Service
By Sylvia H.
Response from Cottman of Newcastle· Nov 30, 2016
Thank you, Sylvia! Knowing we served you well makes us very proud. Gratefully, Cottman of Newcastle
GREAT SERVICE
By Willie J.
We were in the area from out of state, helping a relative, when the transmission developed problems. We needed the car repaired that day so that we could return home. Mark was very understanding and helpful. He got back to us with the problem at the quoted time and completed the repairs within a couple of hours. They were very busy that day so it was much appreciated. The price was reasonable, the service is excellent, and we would highly recommend this shop.
By C.L.
Response from Cottman of Newcastle· Aug 30, 2016
Having car trouble when you're in an unfamiliar state is definitely a scary thing, so we were simply happy to do what it took to get you back on the road safely. Thank you for the opportunity and for offering your wonderful feedback regarding how the repairs went. Our team appreciates your support. Gratefully, Cottman of Newcastle
Our transmission went out during a return trip.from NY. Had AAA tow our car to our Cottman in New Castle De. My suspicions were confirmed and we needed a new tranny. Cottman went to work and presented several options. We choze to repkace our trans. We were given a fairr price and within a short period of time we were back on the road. The car has never run better. We enjoyed the communications at each step and our questions were answered promptly and we feel honestly. Thank you
By Rodney
Response from Cottman of Newcastle· Aug 26, 2016
And thank you, Rodney! We are just happy to hear your car is running at its best, following your visit to us, as keeping you safely on the road is what we are all about. Gratefully, Cottman of Newcastle
Had a rebuilt trans done, they orchestrated everything with the warranty company and got the job done with no aggravation.
By Pat
Response from Cottman of Newcastle· Aug 19, 2016
Getting the job done right, and keeping you free from worry was our pleasure, Pat. Thanks for taking some time to share your compliment of the work we did on your transmission rebuild! Gratefully, Cottman of New Castle
Be ready for great experience. From courteous customer service to great repair work. Bring your car here and get it back right!
By 01@lovedmyDad
Response from Cottman of Newcastle· Mar 29, 2016
Courteous service and great repair work is simply what we're about here at Cottman of New Castle! Thank you for pointing this out, after offering us your generous business. Gratefully, Cottman of New Castle
This is by far the best place to take any car. They are very knowledgeable, friendly, professional and always get the job done right. So if your looking for a place to take your car that is reliable and trustworthy, Cottman Transmission is the place to go.
By Nolan
Response from Cottman of Newcastle· Mar 29, 2016
Our Cottman team is proud to be the best in your eyes, Nolan, and we want to thank you for complimenting the knowledgeable, friendly, and professional service you repeatedly find here. Thank you so much for your review! Gratefully, Cottman of New Castle
