Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
167 reviews
Cottman of ColumbiaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit your local Cottman Transmission and Total Auto Care Center in Columbia SC for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Cottman of Columbia (cottmanofcolumbia.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
167 approved reviews, newest moderated first
I appreciate their professionalism. I like the fact that they dont try and force repairs on you. Good people!
By P.M.
Response from Cottman of Columbia· Mar 16, 2018
Thank you so much for your kind words. We are always trying to make it as easy for people, we know that your vehicle is very important. We appreciate your business.
LOVE LOVE LOVE!! Tony and staff are so friendly, honest and fair! I wouldn’t trust my car with anyone else! Deff recommend them! They treat you like family! Love their dog Chewy too that gets to hangout at the shop sometimes! Just all around a great place!
By Mariko B.
Response from Cottman of Columbia· Feb 26, 2018
Mariko, thank you so much for the AWESOME review. We are so glad that we could help you with your automotive needs and appreciate the recommendations to others.
The Manager & Owner worked with you and explained to you about your problems. They committed to standing behind their work and if any issues occur within the warranty period they will honor and fix the problem/s. His goal is for you not to come back. Had mine worked on and person didn’t honor their issues blaming it on something else, spent $3000 still not fixed.
By Stephen C.
Response from Cottman of Columbia· Feb 21, 2018
Stephen, thank you so much for giving us this review. We are very sorry that the previous mechanic that worked on your vehicle did not honor his work. If you decide that you would like to get the work done please just let us know. We are here for you.
They kept me informed of the status of my vehicle, explained all of my options for the repairs needed, and gave me up-front pricing. They were friendly and fair. I would not hesitate to take my vehicle back to them and would recommend them to any of my family or friends.
By Jim
Response from Cottman of Columbia· Feb 16, 2018
Jim, we appreciate your review and are so glad we were able to help you with your vehicle needs. We appreciate you choosing Cottman Transmission and we also really appreciate you recommending us to others. Thank you so much.
A+++++ 5-STARS. Most excellent functional and technical service performed by Cottman of Columbia with Messrs Daniel C. Jones and Tony Foy. Major front cradle replacement (due to accident.)..just to get to the leaky transmission. Now...the result is Caddy that rides like new...and cleaned with no leakes.
By Sam D.
Response from Cottman of Columbia· Feb 13, 2018
Hi Sam, just wanted to say thanks for the kind words. We work very hard at trying to make every customer happy with our customer service, price and work. It's great to hear that what we are doing is working.
I would recommend this shop 1000 times. I called at least 8 others shops. Cottman offered better prices and warranties than any of them. Their customer service and professionalism were great as well.
By JB
Response from Cottman of Columbia· Feb 12, 2018
Thank you so much JB for the great review. We strive to do our very best in our work, our customer service and our prices. We appreciate you choosing us for your car repair needs.
My truck has visited Cottman Multiple times for different things needing work. Each time I dropped it off, they did their best to troubleshoot the problems occurring. When they informed me of the problems, they never pressured me to do pay for anything that wasn’t necessary at the time. I left aware of not only what was causing the mechanical trouble from my descriptions I gave them, but also issues I was not aware of! The biggest issue was my transmission going out and they gave updates a long the way of when it was going to be rebuilt as well as what price range we were looking at. Nothing was a surprise when I came to pick my truck up. Overall great service and great people!
By James R.
Response from Cottman of Columbia· Feb 6, 2018
We appreciate your feed back on how we are doing. We rely on our customers to give us feedback positive or negative so that we are better able to serve you. Thank you so much for choosing Cottman Transmission. We appreciate your business.
Had a rebuild on our Acura MDX transmission due to slipping. Also had 2 catalytic converters replaced and a seat belt buckle replaced due to an airbag light. We have had the car back for about 2 weeks now with no leaks, lights or issues. The work was done quickly, 4 days, and the price was very fair. I am an Air Force reservist and they gave me a military discount on the labor (about $100.00) which I really appreciated. All the people we dealt with were very courteous and gave straight answers to my questions. I highly recommend this shop!!
By Rocky J.
Response from Cottman of Columbia· Feb 6, 2018
Thank you so much Rocky for your business. We strive to do our very best for each and every customer. We appreciate you choosing Cottman Transmission and please let us know if we can help you with any future issue/maintenance of your vehicle.
