CostumeParty.comReviews of costumeparty.com

I ordered some costumes, there were some issues with one of the item purchased and I needed them to be replaced in less than 3 days. They were able to replace the costume I wanted and delivered to me within 2 days. Excellent customer services,quick response and awesome job getting what I needed. Thanks!

I had to take a moment and say thanks to Costume Party. I've been looking for The Avengers Iron Man Mark Vii Muscle Costume and finally found it available at CostumeParty and at the lowest price I had seen anywhere. When the costume arrived in under a week I was estatic to check it out. When I opened the box I learned that UPS had damaged the item so I was really worried that it would be sold out and that there wouldn't be enough time to get another one. I called customer service and they took care of this while I was on the phone and even rushed a new costume to me that arrived two days later. The new costume arrived in great condition. Thanks to a great store that I will recommend to all my friends!

Poor company to do your business with. They are just downright rude with their customer service. Worst return service I've ever dealt with. Don't bother even taking the costume out of the box to even breathe on it if their is any chance you might return it. And, if you do try to return it be prepared to jump through hoops. I had bought a costume for my 22 month old daughter, and bought her a 18month to 2T costume. Well, it was too big and I tried to return or exchange it and was told if package was even opened they would not accept it. How was I supposed to see if it fit if I didn't open it. Then I had to practically beg them for the RMA number and they gave me a list of restrictions a mile long, plus I had to pay for overnight shipping and a trackable package?!?! Really?

We were able to get all the supplies for my four-year-old's pirate birthday party at a great price here. Our local party supply store only had a few pirate related items so we were thrilled to find such a great variety here, and at about half the cost of what I had seen in other stores. Thanks for making my little boy's party such a hit!

I just had to let you know how impressed I am with your company. This was my first time shopping on your website and it wont be my last. Great prices. Fast delivery. Even better service.

I emailed letting the company know I needed to return the costume due to wrong fit. They then emailed letting me know I could not return because I opened the bag. I never opened the bag, the costume was plus size which would never fit me. I ordered incorrectly. I went back and forth through email getting nowhere. I finally sent an email stating I was done arguing over a $30 costume and I would never be using their services again. I also have warned everyone I know about their POOR CUSTOMER SERVICE.

I ordered my 3 year old the blue Mermaid costume and it says it fits a 2-4 year old. I couldn't even get it over her head and she is skinny. I measured it and looked at what they said their measurements were and they were half the size they stated. Customer service sent me an email saying sorry you opened it and we don't except products that have been opened. Wow, I unsnapped the bag, very bad practice. Good thing I didn't pay more than $20. It was also very cheaply made.

My husband is a Harry Potter addict. I'm planning an HP themed party for his birthday and found great prices on CostumeParty.com. Lots of variety available, from full costumes to accessories; even individual wands, quidditch goggles and Harry's glasses. Great quality and quick service! This site made my costume searching WAY easier. Highly recommend!