CostaReviews of costa.coffee

Dishwasher not working again so the cups Sandwich was cold in the middle You pay good money and get rubbish service

Great selection to choose from

I am regular customer of Costa coffee so whenever I go I try to get coffee from Costa coffee. Today I was in Eailing and ordered a Decaf Cappuccino but unfortunately the staff very rude and she gave me very cold Latte instead. I wanted an extra hot Cappuccino in takeaway cup but she made me cold latte in Ceramic Cup . When I complained she said I ordered latte I didn’t get involved in an argument but I was Very disappointed with the staff behaviour I left cafe with my friend and bought coffee from an other coffee shop.i still love Costa but I will never buy from Ealing store .

Yet another app with a scam that doesnt let you have your birthday reward

I'm a regular customer to Preston Deepdale Costa and have always had a top class experience whether I sit in or take away. The staff are all very friendly and professional. I have to mention today, I ordered a coffee cake and a toastie, picked up the cake and coffee and walked off without the toastie! Got all the way across the car park, which I might add is big and was pouring with rain, got in my car then looked up to see the young lady with the red hair (sorry don't know your name) standing there with my toastie! Now that is what I call customer service. Going over and above for customers is rare these days, that really impressed me. Thanks again, I really enjoyed it 😂

Was Costa Newark - near the B&Q. I bought cheese toastie and extra hot flat white - and said these were to take out. Both were served for eat in. I politely asked for a take-out: the staff were clearly just annoyed and rude: slopping the coffee into a cup and throwing the toastie into a bag. And the coffee wasn’t extra hot, just normal. Anyone can make mistakes - that’s not the problem: it was the staff attitude, customers clearly getting in the way. Really bad service.

القهوة طيبة بس الخدمة كانت شوي بطيئة اليوم، مو دايم هيك.

Went to Costa Coffee situated in Tescos Kingsnorth, i go here each week before doing my weekly shop. Today is the worse ive seen, service was very slow, tables dirty, staff unhelpful but to top it off one of the staff was picking her nose whilst serving, she didn't wash her hands afterwards, just continued to serve. Don't think I'll go there again, especially if she's working, gross and disgusting 🤮🤢