CosmeticrxReviews of cosmeticrx.com

Company has you leave a review and offers to refund you 20$ of your shipping if you do. It never happens. Also is next to impossible to cancel, kept calling and could hear someone answer but kids were talking. Very unprofessional Gloria

APPLIED THROUGH GROUPON COMPANY NEVER INTENDED ON SELLING A PRODUCT OR SERVICE THEY ARE STEALING PPLS MONEY THIS COMPANY IS FRAUDLENT BUY WITH CAUTION. 3 MONTHS LATER AND I STILL HAVE NO PRODUCT OR SERVICE

This is the worst customer service I have ever received. In December of 2024, I placed an order for $134.00. My credit card was charged twice for the same product. Once on December 9th and then again on the 10th. I made multiple phone calls to customer service along with emails and no response. I finally had to contact my credit card company to get this resolved.

I purchased coupon from Groupon. I applied for Semaglutide with cosmeticrx on 12/30/24. Received 'Application accepted" (took screen shot). Didn't hear anything from them by 1/3/25, so I called and applied again, submitting all necessary personal/medical info plus photos. Received 'Application accepted" again, screen shot again. Received email msg 1/9/25 from cosmeticrx that my information sent was lost. Resubmitted 1/9/25 and screen shot of "application accepted? AGAIN! still no response by 1/20/25, so left messages.... Received notice from FEDEX that package would arrive by 1/22. No notice from Cosmeticrx! Received package with 6 needles and a bottle of Semaglutide, but NO instructions about now much to put in each needle! Called, emailed and sent chat to Cosmeticrx, but no response. Product is sitting in my fridge waiting for instructions about how to use. Todays date 1/24/25. Getting really fed up with this customer service or lack of.....

Tried for two months to order the product. With no results. Called Customer Service twice, and they were essentially completely useless.

I found the cosmeticrx through groupon.com, so I made the purchase to prove it. I received a good deal. They were supposed to charge "$29.99 Shipping/handling charge for the 1st shipment not included due upon checkout. Please allow up to 1-2 days processing time for the medication to ship after consultation. I was charged $499 on my credit card and charged $29,99 to shipping. My credit card was blocked due to suspected fraud by my bank. I tried contacting them more than 100 times, via phone or chat, but they did not respond. Since January 6 when I made the purchase/consultation, I haven't received an answer until today. Maritza, who was super attentive during my consultation, was the only positive thing I experienced with them. Afterwards, I had no contact.

So what I seen is That all the good reviews on here are due to Signing you up , telling you if you go online and give them a good review.They will knock twenty dollars off your shipping and handling. When the coupon was entered, it said I would get the medicine within 2 days after back-and-forth trying to get my application filled out, which took about a week.They told me it would take another week until I would get the semi . I had everything in including my blood work. Then I started. Reading all the reviews and did not see one person ever saying they ever got the medicine. So I called my credit card who told me.I was already charged but didn't know the dollar amount they charged me yet. I put a freeze on my account and also emailed them to cancel because i'm pretty sure this is a fraud company.. But wouldn't you know within 2 hours?The Doctor emailed me telling me.I was approved but I need a new card because my card was declined. So this is my true account.I erased the good review that they asked me to give before.I even delt with them. Buyer beware....

It takes a really long time to get anyone to help you and then when they do, no one is on the same page. My package has been waiting for FedEx to pick it for 3 days now. The medication is supposed to be kept cold so I'm wondering if it's even going to still be good by the time I get it.